Equipment Facility & Services Assistant

Summary Serves as an Equipment & Facility Services Assistant (EFSA) in the Engineering section of the Ralph H Johnson VA Medical Center. ls assigned primary responsibility for the ongoing maintenance, control and administration of a comprehensive computerized maintenance management system (CMMS). As an EFSA, the individual coordinates work priorities and takes policy direction from the Section Supervisors. Responsibilities Major duties and responsibilities include (but are not limited to): Develop and update asset profiles, history, maintenance schedule, and related maintenance procedures and requirements for equipment. Organize and compile pertinent information and enter data and updates for equipment into the maintenance system. Analyze summaries to check, verify, and correct data. Answers inquiries about work order status, equipment maintenance history, trouble reports, and other preventive maintenance questions. Issue and schedule routine and non-routine maintenance, repair, and replacement of all equipment, machinery, etc. Collects information and requirements ofO&M trades, and issues PM work orders for use by the maintenance trades. Ensures proper work order hierarchy exists to track both planned and expended labor at the trade level as well as the overall job level. Uses software applications to draw information to prepare/assist in preparation of reports. Records and maintains information on safety certifications and inspections. Coordinate repairs of the physical facilities that require contract repairs Demonstrates experience using and managing computerized maintenance management systems (CMMS) to track work orders, equipment maintenance history, schedules, and asset documentation; able to compile, analyze, and correct data to ensure accuracy and support maintenance operations. Strong organizational and administrative skills with the ability to coordinate maintenance activities, manage preventive maintenance programs, process and prepare reports, and maintain accurate records for equipment, certifications, and safety inspections. Knowledge of procurement, property management, and inventory control practices, including assisting with purchasing equipment and supplies, tracking assets and fleet vehicles, and supporting contract repair coordination. Proficient in timekeeping, payroll, and scheduling for maintenance staff, ensuring accurate input and reporting of time and attendance, and maintaining compliance with compensation policies and essential personnel requirements. Effective communication and customer service skills, able to provide training and technical support to colleagues, work cooperatively with various stakeholders, and deliver courteous, clear, and responsive information in an ever-changing healthcare environment. Utilizes a CMMS such as MAXIMO, to provide system control, oversight, repair history, analysis and quality of the data entered, and documentation of historical, current, and future maintenance operations for the ongoing maintenance program at the Ralph H Johnson VA Medical Center on various assets (i.e. equipment and spaces). Exercises own initiative in developing or updating asset profiles, history, maintenance schedule, and related maintenance procedures and requirements for separate pieces of equipment and/or facility features from the time of purchase until retired or replaced. System elements and resources include operation and maintenance manuals, catalog data, parts lists, modifications to design prints, scheduled and unscheduled maintenance repair records, replacement parts, and comparison labor and cost data. Integrated equipment records include major items of repair, recurring problems, backlog, actual hours accomplished, labor costs, and other details associated with work performed. Organizes, compiles all pertinent information, assures accuracy, and enters data and updates for each piece of equipment into the maintenance system. Reviews and analyzes summaries and printouts to check, verify, and correct data. Answers inquiries about work order status, equipment maintenance history, trouble reports, and other preventive maintenance questions. Compiles, prepares, and generates various reports [man-hour reports, maintenance backlog reports, equipment downtime reports, etc.], records, statistics, listings, charts and graphs, or other related information for the Maintenance, Operations, Repair, & Readiness (MORR) Supervisor and Chief of Engineering to use in determining future manpower requirements, for developing and approving short- and long-range schedules, and for trade supervisors to utilize to schedule their work crews. Prepares periodic O&M program reports for the MORR Supervisor and/or their staff. Work Schedule: Monday - Friday 7:30 am - 4:00 pm Telework: Ad-Hoc maybe authorized Virtual: This is not a virtual position. Position Description/PD#: Equipment Facility & Services Assistant/PD10231A Relocation/Recruitment Incentives: Not Authorized Physical Requirements: The work requires long periods of time working and keyboarding at a computer workstation. Periodically will involve some walking, standing, crawling, bending, or carrying of light items for initial investigation of requested work. Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement 11/02/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade at any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-07 position, you must have served 52 weeks at the GS-06. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-06 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Qualifying specialized experience includes: demonstrated the ability to organize and compile all pertinent information, assure accuracy, and enter data and updates for each piece of equipment into the maintenance system. Review and analyze summaries and printouts to check, verify, and correct data. Answers inquiries about work order status, equipment maintenance history, trouble reports, and other preventive maintenance questions. Compiles, prepares and generates various reports [man hour reports, maintenance backlog reports, equipment downtime reports as needed. You will be rated on the following Competencies for this position: Attention to Detail Customer Service Decision Making Flexibility Integrity/Honesty Interpersonal Skills Learning Reading Comprehension Self-Management Stress Tolerance Teamwork Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education There is no educational substitution at this grade level. Additional Information Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments The Ralph H Johnson Dept of VA Medical Center & its CBOC's are committed to hiring a diverse workforce from various backgrounds and individuals who demonstrate a diversity, equity, and inclusion-related mindset and behaviors. We are strongly seeking candidates who represent the full range of cultural and identity factors, including but not limited to race, ethnicity, sex, sexual orientation/identity, gender identity and expression, age, language, abilities/disabilities, socioeconomic status, religion, spiritual practices, geographic region, and other characteristics Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.