Client Delivery Partner

Role: Client Delivery Partner

Location: Open to hire for Multiple locations (Bellevue, WA,Denver, CO, Santa Clara, CA)

Direct hiring - FTE w/benefits

Our team is growing and we are looking to hire client delivery partners for multiple locations.

Provide strategic direction and executive delivery oversight for clients, and drive business with clients to achieve revenue growth, profitability and continuing customer satisfaction. Executive point of contact for Programs being run at clients, and responsible for client satisfaction, based on overall delivery milestones. Maximize opportunities and taking accountability for qualification and closure of new business opportunities at accounts. Own and develop the long-term client relationship on behalf of Capgemini. Provide the necessary direction and management of the Account Team, identifying and implementing any development needs as required. Work closely with the solutions team in the Technology Services and the various Sector groups to develop and win a pipeline of new/add-on business.

Responsibilities :

• ClientDelivery and Engagement

• Provideescalation point for the customer and work with Managers from otherservice lines within Capgemini to ensure that service provision meetsboth SLAs & expectations.

• Ensurethat Capgemini is positioned effectively within client at board andsenior management level and is well represented for potential major newprojects or bids.

• Establishand develop long-term customer commitment through maintaining strongcustomer satisfaction.

• Beseen by the client as a trusted advisor. Develop positive relationshipsand regular contact with key client stakeholders at senior/board level.

• Overseeday-to-day delivery of the services provided to the client.

• Workacross disciplines to ensure a consistent, one Capgemini approach toclient engagement.

• Ensurethat all programs/project/services are consistently delivered to agreedclient expectations taking account of time, budget, quality andacceptable risk.

• Establisha positive working environment for Capgemini delivery resources involvedin client projects.

• TeamLeadership

• Setdirection, coach, mentor and manage performance of account team- 50-100+people or greater at various levels across multiple geographies.

• Workclosely with Delivery Management to ensure that expectations are managed,and that appropriate support is available.

• Workclosely with Business Lines to ensure that consistent messages areprojected.

• Responsiblefor Delivery Assurance, Solution Review, Deal Review, CM improvementplans, Revenue Forecasting

• Strategic/BusinessDevelopment

• Appropriatelymanage relationship with the client covering all commercial, risk andopportunity development aspects of the services provided.

• Ownand develop a long-term relationship with the client on behalf ofCapgemini.

Qualifications:

• Bachelor'sDegree required in business management or a related field; MBA preferred.

• Minimumof 5 years of experience in management consulting or businesstransformation.

• TotalProfessional Experience: 15+ years

• Experiencein a senior client/account management role within the supply sideincluding management of program and account P&L

• Proventrack record of delivering IT solutions and growing revenue within a majoraccount.

• Experienceoperating at CXO level, and ability to demonstrate excellent clientrelationships.

• Excellentclient engagement - able to empathize with and respond to the needs ofstakeholders.

Education: Bachelor-s degree in Computer Science, Software Engineering, Information Systems, Business Administration, or a related field.

Life at Sogeti: Sogeti supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:

• Flexible work options

• 401(k) with 150% matchup to 6%

• Employee Share OwnershipPlan

• Medical, Prescription,Dental & Vision Insurance

• Life Insurance

• 100% Company-Paid MobilePhone Plan

• 3 Weeks PTO + 7 PaidHolidays

• Paid Parental Leave

• Adoption, Surrogacy& Cryopreservation Assistance

• Subsidized Back-upChild/Elder Care & Tutoring

• Career Planning &Coaching

• $5,250 TuitionReimbursement & 20,000+ Online Courses

• Employee Resource Groups

• Counseling & Supportfor Physical, Financial, Emotional & Spiritual Well-being

• Disaster Relief Programs

About Sogeti

Part of the Capgemini Group, Sogeti makes business value through technology for organizations that need to implement innovation at speed and want a local partner with global scale. With a hands-on culture and close proximity to its clients, Sogeti implements solutions that will help organizations work faster, better, and smarter. By combining its agility and speed of implementation through a DevOps approach, Sogeti delivers innovative solutions in quality engineering, cloud and application development, all driven by AI, data and automation.

Become Your Best | www.sogeti.us

Disclaimer

Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.

Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Click the following link for more information on your rights as an Applicant http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law

Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.

Capgemini discloses salary range information in compliance with state and local pay transparency obligations. The disclosed range represents the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting, although we may ultimately pay more or less than the disclosed range, and the range may be modified in the future. The disclosed range takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, geographic location, relevant education, qualifications, certifications, experience, skills, seniority, performance, sales or revenue-based metrics, and business or organizational needs. At Capgemini, it is not typical for an individual to be hired at or near the top of the range for their role. The base salary range for the tagged location is 160K - 180K per annum, DOE and locations.

This role may be eligible for other compensation including variable compensation, bonus, or commission. Full time regular employees are eligible for paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company-s sole discretion, consistent with the law.

Sogeti is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.