Carpet Cleaning Technician (Carpet Cleaning Tech)

Overview The Carpet Cleaning Technician role is responsible for performing commercial carpet cleaning work as part of a two-person crew at client retail locations across a multi-state territory (NC, SC, GA, TN, AL, MS). This role works under the direction of the Crew Lead, executing the hands-on cleaning work each shift while supporting the crews travel and equipment needs. This is a hands-on execution role suited to someone who takes direction well, works hard through overnight shifts, and can be counted on night after night with minimal oversight. Reporting Structure Reports to: Crew Lead **Defining a Win in the Role **A win in this role is defined by consistently thorough, quality carpet cleaning work completed alongside the Crew Lead on schedule, dependable attendance and travel readiness, and growing trust that this Technician can be relied on night after night without needing to be managed closely. Schedule and Travel Expectations Night shift work, typically beginning around 8:00 PMMulti-state service territory: NC, SC, GA, TN, AL, MS Multi-night travel legs requiring hotel stays away from home Route and schedule can shift week to week based on job assignments and store availability windows Key Accountabilities - Carpet Cleaning Execution Perform commercial carpet cleaning work alongside the Crew Lead at scheduled store locations, following Sunset Bays quality standard Work efficiently as part of a two-person crew to complete all scheduled stops within the shift window Follow the Crew Leads direction on job sequencing, technique, and priorities Flag any site or quality concerns to the Crew Lead in real time - Equipment Handling Assist with loading, unloading, and securing cleaning equipment for transport between sites Operate carpet cleaning equipment (extraction units, hoses) under the Crew Leads direction Help maintain equipment condition and report issues to the Crew Lead - Travel and Support Travel with the crew across the multi-state territory, including multi-night trips requiring hotel stays Assist with driving when needed Support the Crew Lead with day-to-day logistics during travel legs - Communication and Reporting Communicate site issues or quality concerns to the Crew Lead during the shift - Photograph job site concerns and completed work (restroom flooring, showroom carpet) as directed - Report any personal scheduling conflicts or attendance issues to management promptly - Outputs Consistently thorough, quality-checked carpet cleaning work at every scheduled stop - Reliable attendance and travel readiness - Well-maintained equipment - A crew that stays on pace and on schedule through the shift Physical Requirements / Working Conditions - Ability to lift and carry cleaning equipment (hoses, wands, solution containers) repeatedly through a shift - Extended periods standing and walking on hard retail flooring during overnight hours - Ability to work a reversed sleep schedule and stay alert through long highway travel, including after a physically demanding shift Vehicle and Driving Requirements - Valid drivers license required; may assist with driving when needed - Comfortable riding along for multi-hour highway travel between states, including overnight - Willing and able to travel overnight, staying in hotels away from home Skills and Experience - Demonstrated reliability consistent attendance and follow-through - Comfortable taking direction and following someone elses pace and priorities on the job - Strong work ethic and willingness to learn - No experience necessary training provided Required Technical Knowledge - Candidates are not expected to have prior experience with Sunset Bays specific equipment. - We are looking for someone with the wi lingness to learn and the physical stamina to keep pace through a full shift. - Willingness to learn hot water extraction / carpet cleaning equipment and processes - Basic mechanical aptitude for handling equipment safely HOW TO APPLY: - ALL Applicants must register/create a jobseekers account in www.ncworks.gov - Career Advisors are available to assist with NCWorks Online account creation. - THEN, you can complete an NCWorks general online application - Questions? Call NCWorks at 828-332-6060.