Medical Receptionist Pediatrics Farmington Hills
Farmington Hills, MIFull-timePosted 1 day agoStill listed today
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At a glance
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Job overview
Trinity Health IHA Medical Group seeks a customer-focused Medical Receptionist to serve as the first point of contact for patients and support efficient office operations. The role involves welcoming patients, managing check-in and appointment scheduling, handling calls and payments, assisting with communications and records, and coordinating with providers and clinical staff to support a positive patient experience.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Employment Type: Full timeShift: Day Shift Description: Medical Receptionist
Deliver Outstanding Service to Every Patient!
Trinity Health IHA Medical Group is looking for a customer-focused Medical Receptionist to join our team. In this role, you'll serve as the first point of contact for patients, helping create a positive experience while supporting efficient office operations and exceptional patient care.
What You'll Do:
- Welcome patients and visitors with professionalism and compassion.
- Check patients in and verify registration and insurance information.
- Schedule, confirm, and reschedule appointments.
- Answer phones, respond to inquiries, and route messages appropriately.
- Collect payments and support accurate billing processes.
- Assist with patient communications, paperwork, and MyChart support.
- Maintain patient records and support day-to-day office operations.
- Partner with providers and clinical staff to ensure a smooth patient experience.
General Requirements:
- EDUCATION: High School Diploma or GED or between the ages of 15-17 with a valid work permit from their high school. Course work in insurance/billing, medical practice education or seminars are preferred, but not required.
- CREDENTIALS/LICENSURE: None
- MINIMUM EXPERIENCE: 1-2 years of experience in a medical or physician office or customer service environment preferred.
Why Join Trinity Health IHA Medical Group?
- Day-one benefits for eligible team members with no waiting period.
- Opportunities for career growth and professional development.
- Supportive, team-oriented workplace culture.
- Meaningful work helping patients access the care they need.
- A mission-driven organization serving communities across Southeast Michigan.
At Trinity Health IHA Medical Group, we are committed to delivering outstanding patient care through our core values of Commitment, Advocacy, Respect, Efficiency, and Service. If you're passionate about helping others and providing exceptional customer service, we'd love to hear from you.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
How this job compares
Set against the 1,230 open Patient Services jobs on Olive Jobs, counted November 4, 2026.
- Pay
- This postingNot listed
- US median$60–70K/yr124 salary ranges
- US median$20–27/hr671 hourly ranges
- Openings
- Olive Jobs lists 58 open Patient Services jobs in Michigan and 1,230 across the US. 2% of them nationwide are listed as remote or flexible.
- Hiring the most in Michigan
- Trinity Health (this employer)14 open
- University of Michigan12 open
- Henry Ford Health System6 open
- Experience
- This posting asks for at least 1 year of experience; Patient Services postings that state a minimum ask for 1 year at the median (711 postings).
- Education
- 60 of the 1,230 open Patient Services jobs (5%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on November 4, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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