Desktop Support Technician
Midland, TXJobSeen todaySeen in employer's feed today
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At a glance
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Job overview
Insight Global is seeking a Desktop Support Technician for a client’s IT operations support team in Midland, Texas. The role works on-site five days a week and provides technical assistance for lower-complexity computer hardware and software issues. The technician investigates and resolves problems, supports devices and software, and assists users with diagnostics and technical questions.
Skills & qualifications
Skills
Qualifications
Full job description
Job Description
A client of Insight Global is seeking a Desktop Support Technician to join their IT operations support team to work on-site in Midland, TX. Responsibilities include, but are not limited to: Answer user inquiries regarding computer software or hardware operation to resolve problems, typically of a lower complexity. May install software or perform hardware testing. Enter commands and observe system functioning to verify correct operations and detect errors. Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities. Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support. They will need to be on site 5 days a week in Midland, TX.
Skills and Requirements
- 3+ years' experience in a desktop support related role
- Strong Windows & Active Directory Troubleshooting skills (SAP & Mac would be a plus)
- Experience working with Microsoft Intune for device management
- Verbal and written communication skills, problem solving skills, customer service and interpersonal skills
- Ability to work independently and manage one's time
- Basic knowledge of circuit boards, processors, electronic equipment and computer hardware and software
- Knowledge of hardware support relating to printers or monitors and software support with basic MS suite, OS installations Experience or knowledge of how to remotely re-image PCs Previous experience supporting executives and setting up conference rooms; testing equipment; and troubleshooting when needed Previous experience working on-site with face-to-face interactions
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].
How this job compares
Set against the 2,850 open IT Support jobs on Olive Jobs, counted November 7, 2026.
- Pay
- This postingNot listed
- Texas median$62–97K/yr39 salary ranges
- Texas median$25–32/hr61 hourly ranges
- Openings
- Olive Jobs lists 221 open IT Support jobs in Texas and 2,850 across the US. 2% of them nationwide are listed as remote or flexible.
- Hiring the most in Texas
- UNIVERSITY OF TEXAS AT AUSTIN31 open
- Amazon19 open
- Lone Star College11 open
- Experience
- This posting asks for at least 3 years of experience; IT Support postings that state a minimum ask for 3 years at the median (1,950 postings).
- Education
- 267 of the 2,850 open IT Support jobs (9%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on November 7, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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