Clerk II (Office Support Specialist)

Job Duties

Any one position may not include all the duties listed, nor do the examples listed in their relative order of importance, include all duties that may be found in positions in this class.

Types straight copy from rough drafts or correct forms. Prepares materials for duplication. Makes tables, graphs, charts or diagrams, based on data supplied.

Classifies informational material correspondence, special forms, records, orders, and other items following method designed by department. Sets up files and/or codes, indexes, tabs, or otherwise prepares classified material for filing or identification using department system. Maintains systematic filing system.

Composes correspondence requiring specific knowledge of methods, procedures, policies, or other information. Checks standard forms and/or correspondence for inaccuracies of spelling, punctuation, grammar, spacing, or general appearance.

Makes simple or routine entries in record books or standard forms by longhand or computer. Makes ordinary calculations requiring more than one step, with or without using a machine. Makes out various routine forms such as checks, receipts, invoices, for letter addresses, or other items, according to designated procedures by longhand or use of computer. May prepare vouchers.

Draws up contracts, specifications, or other forms requiring specific knowledge of methods, procedures, policies, or other information. Reads incoming correspondence to determine destination. Anticipates need of supported officials and gathers records, letters or other specific information that might be wanted. Arranges for appointments and meetings by consulting a list, time schedule, or other record, or by contacting, directly or indirectly, the persons concerned. Makes arrangements for reservations, purchase of tickets, or other similar matters.

Answers fairly complex to quite complex questions and gives requested directions, or information, personally or by telephone. Explains details of services, methods or policies and refers applicants, clients or other individuals to appropriate personnel. Obtains necessary or desired information, authorizations, approvals, signatures, or other data from customers, supervisors, or other individuals. Assists individuals in completing necessary forms. Helps train new clerical staff.

May be asked to research, analyze information and communicate findings.

May work with cash or checks and receipts.

Any other duties as assigned.

Minimum Education Required

Any combination of related education and/or experience equivalent to graduation from high school and three years of increasingly responsible general clerical experience.

Minimum Experience Required

For Full Performance:

Considerable knowledge of modern office procedures, practices, and equipment.

Knowledge and accuracy of arithmetic computations.

Ability to establish and/or maintain effective filing system.

Ability to compile data and prepare reports from such data.

Ability to compose correspondence requiring the application and knowledge of methods, procedures, policies and other information.

Ability to make decisions in accordance with laws and departmental policies and procedures.

Arithmetic skills with no errors using addition, subtraction, multiplication, and division.

Accuracy in making routine bookkeeping entries, in filling out business forms and spelling, punctuation, and grammar, both orally and written.

Ability to make accurate comparisons of verbal and numerical data.

Ability to work with various groups, including volunteer groups, to help organize, assist, and advise on work-related issues.

Knowledge of the legal and technical forms and terminology of the area of specialization.

Skilled in the use of office equipment required in the area of specialization.

For Pre-Employment:

Knowledge of Microsoft Word and Excel computer programs.

Knowledge and accuracy in the use of the English language and grammatical structure.

Ability to schedule and interrupt work in order to meet deadlines or coordinate with other schedules.

Ability to type from plain copy accurately.

Ability to deal effectively with and communicate informatively with the public.

May be required to pass a personal background investigation.

Shift

First (Day)

Number of Openings

1

Compensation

$25.06 - $32.92 / Hourly

Postal Code

55987

Job Type

Full Time

Place of Work

On-site

Requisition ID

101008

Job Benefits

Health Insurance, Vision, Dental, LTD, PERA, Vacation/Sick/Float/Holidays