Patient Registration Rep
Northridge, CAJob$26.31–33.05/hrSeen 2w agoSeen in employer's feed 5 days ago
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At a glance
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Requirements
Credentials this posting asks for.
Job overview
The Patient Registration Representative supports a positive patient experience by completing registration, verifying insurance, and explaining hospital policies and patient rights. The role collects demographic and financial information, confirms patient identity, reviews accounts and documentation, and completes applicable Medicare notices and requirements. The position is represented by SEIU-UHW and is covered by the applicable collective bargaining agreement.
Skills & qualifications
Skills
Qualifications
Full job description
Job Summary and Responsibilities
As our Patient Registration Representative, you will ensure a positive patient experience during registration, employing excellent customer service.
Every day, you will identify patients, collect accurate demographics, verify insurance, determine/collect financial liability, and explain hospital policies and patient rights to families.
To be successful, you must demonstrate exceptional customer service, meticulous attention to detail in data/insurance, and strong communication skills, all of which are crucial for patient satisfaction and reimbursement.
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Maintains up-to-date knowledge of specific registration requirements for all areas, including but not limited to: Main Admitting, OP Registration, ED Registration, Maternity, Behavioral Health Unit, and Rehabilitation units.
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Ensures complete, accurate, and timely entry of demographic information into the ADT system at the time of registration.
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Properly identifies the patient to ensure medical record numbers are not duplicated.
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Responsible for reviewing assigned accounts to ensure accuracy and that required documentation is obtained and completed.
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Meets CMS billing requirements for the completion of the MSP, issuance of the Important Message from Medicare, issuance of the Observation Notice, and other requirements, as applicable, and documents completion within the hospital's information system for regulatory compliance and audit purposes.
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Collects and enters required data into the ADT system with emphasis on accuracy of demographic and financial information to ensure appropriate reimbursement.
This position is represented by SEIU-UHW and is covered by the terms and conditions of the applicable collective bargaining agreement.
Job Requirements
Required
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High School Graduate or GED
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Applicable education and/or training can be used to balance a lack of experience
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Minimum 1 year of experience working in a hospital Patient Registration department, physician office setting, healthcare insurance company, revenue cycle vendor, and/or other revenue cycle related roles
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Experience in requesting and processing financial payments
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Fire Safety, within 90 Days
Preferred
- Minimum 2 years of experience
Where You'll Work
Founded in 1955, Dignity Health - Northridge Hospital Medical Center is a 394-bed, nonprofit acute care hospital. Serving over 80,000 patients annually, the hospital offers a full complement of services including a Level II Trauma Center, heart care, cancer care, and women’s health. It is the only pediatric trauma center in the San Fernando Valley.
Additionally, Northridge Hospital Medical Center has been recognized as an LGBTQ+ Healthcare Equality High Performer by the Human Rights Campaign Foundation. It is a Joint Commission-certified Thrombectomy-Capable Stroke Center and has been recognized as one of America’s 50 Best Hospitals by Healthgrades in 2026.
One Community. One Mission. One California (https://youtu.be/RrPuiSnALJY?si=pvQgPZ6ZWZM60TPV)
Pay Range
$26.31 - $33.05 /hour
We are an equal opportunity/affirmative action employer.
How this job compares
Set against the 617 open Patient Registration jobs on Olive Jobs, counted October 31, 2026.
- Pay
- This posting$26.31–33.05/hr
- California median$27–34/hr35 hourly ranges
- US median$19–26/hr278 hourly ranges
This range's midpoint, $29.68/hr, is 5% below the California median midpoint ($31/hr) — in the middle half of Patient Registration hourly ranges in California.
- Openings
- Olive Jobs lists 40 open Patient Registration jobs in California and 617 across the US. Under 1% of them nationwide are listed as remote or flexible.
- Hiring the most in California
- Dignity Health (this employer)11 open
- Sutter Health9 open
- Alameda Health System3 open
- Experience
- This posting asks for at least 1 year of experience; Patient Registration postings that state a minimum ask for 1 year at the median (329 postings).
- Education
- This posting asks for a high school diploma; 447 of the 617 open Patient Registration jobs (72%) ask for a high school diploma or higher.
Counted across the open, public US postings on Olive Jobs on October 31, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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