Business Development Internship

City Wide Facility Solutions is a leading provider of building maintenance and facility solutions, helping commercial properties operate at their best. We are looking for motivated, driven individuals who are eager to learn, develop professional sales skills, and build a foundation for a successful career in business development.

Position Overview

The Business Development Intern is an entry-level opportunity designed to introduce individuals to the fundamentals of B2B sales, prospecting, and business development within the commercial facility solutions industry.

In this role, you will work alongside our sales leadership team to identify prospective customers, research commercial facilities, conduct outreach, manage prospect information in our CRM, and schedule qualified appointments for our Sales Team. Through hands-on training, coaching, and real-world sales experience, you will develop the skills needed to succeed in a professional sales environment.

This position is designed to serve as a potential entry point into City Wide’s Sales Executive career path for individuals who demonstrate strong performance, professionalism, and a desire to grow.

Key Responsibilities

Prospecting & Business Development

• Research and identify potential commercial customers and facilities within the assigned territory.

• Build prospect lists and identify businesses that may benefit from City Wide’s facility solutions.

• Conduct outbound prospecting through phone calls, emails, and other approved outreach methods.

• Support lead generation efforts and develop an understanding of how to identify potential business opportunities.

• Schedule qualified appointments for the Sales Manager with appropriate decision-makers.

CRM & Sales Administration

• Maintain accurate and complete prospect information, call histories, follow-up tasks, and activity records in the company CRM.

• Track outreach efforts, document prospect interactions, and maintain organized follow-up schedules.

• Learn how to manage a sales pipeline and use CRM reporting to support business development efforts.

• Research commercial properties, decision-makers, and potential customer needs.

Sales Training & Development

• Participate in structured sales training, coaching sessions, and team meetings.

• Learn City Wide’s service offerings, target markets, value proposition, and sales process.

• Shadow Sales Managers and Sales Executives during prospect meetings, building surveys, and other sales activities as appropriate.

• Observe the process of identifying customer needs, preparing proposals, presenting solutions, and closing business.

• Develop professional communication, relationship-building, time management, and objection-handling skills.

Team Collaboration

• Work closely with the Sales Manager to support prospecting and appointment-setting goals.

• Communicate prospect updates and potential opportunities to the appropriate sales team members.

• Contribute to team sales initiatives and other business development projects as assigned.

Requirements

• Currently pursuing a degree or recently graduated in Business, Marketing, Sales, Communications, or a related field preferred.

• Strong verbal and written communication skills.

• Comfortable making outbound calls and initiating conversations with prospective customers.

• Self-motivated, organized, coachable, and willing to learn.

• Demonstrates professionalism, persistence, and a positive attitude.

• Able to manage multiple tasks and maintain accurate records.

• Comfortable learning new technology, CRM platforms, and sales tools.

• Prior sales, customer service, leadership, or business development experience is a plus, but not required.

Benefits

• Gain hands-on experience in B2B sales and commercial business development.

• Practical training in prospecting, lead generation, CRM management, and appointment setting.

• Exposure to commercial facility solutions and the building services industry.

• Mentorship from experienced sales professionals and leadership.

• Opportunities to participate in customer meetings, building surveys, and the sales process.

• A foundation for future advancement into a Sales Executive position based on performance, demonstrated skills, and business needs.