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Research & Development Field Account Manager Strategic Accounts

Sartorius North America

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At a glance

Compensation
No compensation found
Location
BOHEMIA, NY
Work Authorization
Not specified

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Requirements

Credentials this posting asks for.

Bachelor's degree

Job overview

The Research & Development Field Account Manager Strategic Accounts builds engagement at customer R&D sites, tracks molecule and process pipelines, and identifies opportunities to seed technologies. The role supports validation through process and product trials, including pilot and clinical-phase work, and coordinates handovers to commercial teams. It partners with customer stakeholders and internal technical experts to support adoption of validated technologies.

Skills & qualifications

RequiredNice to have

Skills

Customer R&D EngagementPipeline TrackingTechnology SeedingProcess ValidationScaleup and ScaledownProcess OptimizationStakeholder ManagementScientific CommunicationCRMSFDCDocumentation

Qualifications

Bachelor's in Life Sciences, Biotechnology, Biochemical Engineering, or Comparable Field3+ Years Customer-Facing Biopharma ExperienceTravel 50%+

Benefits

Paid Time Off
Tuition Assistance

Full job description

The Research & Development Field Account Manager Strategic Accounts is a field-based role who drives earlystage value creation in assigned Strategic Accounts by building deep customer R&D site engagement, maintaining regular onsite presence at discovery and R&D labs, supporting pilot and clinicalphase process trials, ensuring transparency and control of the molecule and process footprint, and converting validated technology seedings into structured opportunities for commercial teams.What you will accomplish together with us: * Build sustained relationships at Strategic Account R&D sites with scientific and managerial stakeholders to increase access, trust, early visibility of molecule programs, discovery and R&D process decisions * Map and maintain molecule pipeline visibility by tracking program status, site footprint, and upcoming decision points from discovery through R&D to enable timely technology seeding and opportunity creation * Identify and prioritize earlystage technology seeding opportunities by translating R&D process needs and discoverystage requirements (e.g. media, cell line, critical raw materials, data/analytics enablement) into concrete use cases and aligning required Business Units technical experts for validation support, including new molecules, processes, and modalities to create future longterm value beyond existing business * Drive validation of selected technologies through process & product trials and defined process steps with the customer, including scaleup / scaledown and manufacturingsensitive validation where applicable, applying a processconsultancy approach, documenting outcomes and readiness signals to support progression toward pilot/clinical or manufacturing adoption * Support pilot and clinicalphase (Phase I-III) process and product trials by enabling scaleup / scaledown validation, process optimization, and manufacturingsensitive readiness in collaboration with Product Development, Tech Transfer, and CMOs * Control and monitor the new process landscape within the account (new processes, transfers, new modalities) by flagging footprint changes, risks, and implications early to relevant internal stakeholders * Execute structured handovers of validated programs to the commercial scope by packaging stakeholder maps, process context, validation evidence, and next actionsWhat will convince us: * Bachelor's degree in Life Sciences, Biotechnology, Biochemical Engineering, or comparable field * 3+ years in customer-facing roles in biopharma environments (e.g., process development support, technical sales, applications, scientific support) with strong exposure to R&D contexts * Demonstrated ability to operate credibly in highly scientific environments and translate early R&D needs into structured validation and adoption paths * Confident communicator able to influence diverse, senior decision makers and partner with Technical Sales to shape complex customer solutions * Strong stakeholder management across customer R&D networks and internal matrix teams * High proficiency in CRM (SFDC) and disciplined documentation for structured handover (pipeline tracking, customer processes, validation evidence, decision points) for datadriven sales steering * Willing to travel >50% as this role is heavily focused on external customers * Identification with our core values: Sustainability, Openness, Enjoyment What We Offer As a growing global life science company, with our stock listed on the German DAX and TecDAX , Sartorius offers a wide range of benefits:Personal and Professional Development:Mentoring, leadership programs, internal seminar offerings Paid vacation, sick time, corporate holidays and community service day; as well as flexible work schedules Comprehensive onboarding, including a virtual online platform Mutual support, team spirit and international collaboration; communities on numerous topics such as "Coaching"

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