Systems Engineer II-Enterprise Collaboration

If you're passionate about building a better future for individuals, communities, and our country-and you're committed to working hard to play your part in building that future-consider WGU as the next step in your career. Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families. The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is: Grade: Technical 406 Job Description The Systems Engineer II-Enterprise Collaboration will be proficient on the platform and work with product, IT, and business stakeholders in an agile workflow, while embracing and promoting an agile mindset. They are responsible for supporting, implementing, maintaining, and trouble shooting all components of the university's Microsoft 365 environment and associated infrastructure, including all related applications, servers, and services. The Systems Engineer II will maintain a high level of ownership and investment in tasks associated with both new and ongoing M365 based needs. They will assist efforts in troubleshooting, remediating, and optimizing all Microsoft 365-based issues, while also working with engineering requirements and providing strategic recommendations to management. Job Description Supports in the building of cutting-edge applications and services to increase and improve student experience. Supports technologies focusing on student success and scalability while supporting student-focused user experience. Collaborates with developers, designers, testing, and product management to develop features and innovative approaches to applications and features. Supports strategic planning and initiatives with development, communication, troubleshooting, and problem solving. Aids in the prototyping and development of new technology and framework, improving the student experience. Works with internal customers to gather business processes and project requirements. Serves as system administrator for Collaborative Platforms/Microsoft 365 environment, performing system administration, configuration, and support tasks. Handles basic administrative functions including user account maintenance, reports and dashboards, workflows, and other routine tasks. Supports Collaborative Platforms/Microsoft 365 data feeds and other integrations. Aids in the evaluation, scope, and completion of new development requests. Works with our institutional management team to support suitable processes for administrative, development, and change management activities. Assists in training of new users and grows the Collaborative Platforms/Microsoft 365 skillset across the organization. Acts as a liaison... For full info follow application link. Western Governors Unive risty is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation or any other classification protected by federal, state or local law.