Head of Product Management and Digital Solutions

Chicago, IL

Full time

2622092

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html)

What you'll be doing

Treasury Management is focused on delivering solutions that help our clients manage cash flow, optimize liquidity, make and collect payments, and navigate their day-to-day business with confidence.

As the Managing Director, Head of Product Management and Digital Solutions, you'll define and lead the multi-year strategy and roadmap for the full Treasury Management portfolio and commercial digital experience. You'll set portfolio priorities and recommend investments that balance growth, client experience, risk, resiliency, regulatory requirements, and technology modernization. You'll lead the product lifecycle from market assessment and business case development through design, launch, adoption, optimization, and retirement, while partnering closely with Technology, Operations, Sales, Marketing, Finance, Onboarding, Client Service, and external providers. You'll also build and lead a high-performing team, establish strong governance and performance measures, and represent Product Management and Digital Solutions in leadership forums to drive client and business outcomes across the enterprise.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you'll be on-site full-time.

Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How you'll succeed

Set the enterprise strategy - Lead the multi-year strategy and roadmap for the Treasury Management portfolio and commercial digital experience, aligning investments and priorities to business growth, client needs, regulatory expectations, resiliency, and modernization goals.

Lead portfolio decisions - Determine which capabilities should be built, bought, partnered for, enhanced, consolidated, or retired based on strategic fit, client impact, speed to market, economics, and long-term value.

Drive product management excellence - Establish consistent standards for product ownership, business cases, roadmaps, pricing, launch readiness, performance scorecards, post-launch reviews, and decommissioning practices across the portfolio.

Advance digital client experiences - Translate client journeys and business priorities into integrated roadmaps across online and mobile banking, application programming interfaces, enterprise resource planning and treasury workstation connectivity, file transmission, analytics, and self-service capabilities.

Deliver commercial and financial outcomes - Partner with Sales, Marketing, Finance, Onboarding, Client Service, and Operations to commercialize solutions, improve adoption and retention, and manage performance across revenue, deposits, profitability, pricing, cost, and return on investment.

Lead execution and talent development - Build a high-performing Product Management and Digital Solutions organization, define clear decision rights and ways of working, and coach leaders who are accountable for client outcomes, economics, risk management, roadmap delivery, and performance.

Who you are

You're an experienced product and digital leader. You bring 15+ years of experience in product management, digital solutions, treasury management, payments, commercial banking, or related financial services environments. You have led complex portfolios with accountability for strategy, commercialization, and delivery.

You're a strategic thinker. You can connect market trends, client needs, financial outcomes, and enterprise priorities to shape clear product and digital roadmaps. You make thoughtful decisions that balance innovation, risk, resiliency, and long-term business value.

You're a strong people leader . You know how to build, lead, and develop high-performing teams with clear accountability and shared purpose. You create an environment where collaboration, sound judgment, urgency, and continuous improvement can thrive.

You know how to drive results across functions . You build strong partnerships across Technology, Operations, Sales, Marketing, Finance, Onboarding, and Client Service to move complex initiatives forward and deliver meaningful outcomes for clients and the business.

You have strong commercial and financial acumen. You understand how to use client, financial, and operating metrics to guide investment decisions, improve portfolio performance, and strengthen adoption, profitability, and value realization.

Values matter to you . You bring your real self to work, and you live our values - trust, teamwork, and accountability.

At CIBC, we offer a competitive total rewards package. This role has an expected salary range of $250,000.00 - $300,000.00 for the market based on experience, qualifications, and location of the position. The successful candidate may be eligible to participate in the relevant business unit’s incentive compensation plan, which may also include a discretionary bonus component. CIBC offers a full range of benefits and programs to meet our employee’s needs; including Medical, Dental, Vision, Health Savings Account, Life Insurance, Disability, and Other Insurance Plans, Paid Time Off (including Sick Leave, Parental Leave and Vacation), Holidays and 401(k), in addition to other special perks reserved for our team members.

#LI-TA

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

California residents — your privacy rights regarding your actual or prospective employment (https://us.cibc.com/en/privacy-security/california-consumer-privacy-act-employment.html)

Job Location

IL-120 S LaSalle St

Employment Type

Regular

Weekly Hours

40

Skills

Cash Management, Client Service, Group Problem Solving, Market Trends, People Management, Results-Oriented, Treasury Management

At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability.

Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel.

Every day, our 48,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.