Business Technology Analyst / Management Analyst 3

Working Title: Business Technology Analyst

Job Class: Management Analyst 3

Agency: Direct Care and Treatment

• Job ID : 98251

• Location : Vadnais Heights

• Telework Eligible : Yes

• Full/Part Time : Full-Time

• Regular/Temporary : Unlimited

• Who May Apply : Open to all qualified job seekers

• Date Posted : 11/05/2026

• Closing Date : 11/18/2026

• Hiring Agency/Seniority Unit : Direct Care and Treatment / DCT MAPE State Operated Svcs

• Division/Unit : DCT Support Services / DCT Information Infrastructure

• Work Shift/Work Hours : Day Shift / 8:00am - 4:30pm

• Days of Work : Monday - Friday

• Travel Required : Yes, up to 5%

• Salary Range: $28.75 - $42.16 / hourly; $60,030 - $88,030 / annually

• Classified Status : Classified

• Bargaining Unit/Union : 214 - MN Assoc of Professional Empl/MAPE

• FLSA Status : Nonexempt

• Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

Direct Care & Treatment (DCT) is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DCT does not participate in E-Verify.

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

This position requires an employee to be onsite at 3200 Labore Rd, Ste 104, Vadnais Heights, Minnesota at least 50% of the time, with some opportunity to perform work from a telework location.

• Telework (https://mn.gov/mmb-stat/policies/1422-telework.pdf) is available on a limited basis.

• Only candidates residing in Minnesota or a state bordering Minnesota (Iowa, North Dakota, South Dakota, or Wisconsin) within 50 miles of the work address listed above are eligible for telework.

• Candidates residing in Minnesota and more than 50 miles from the primary/principal work address above may be eligible to telework more than 50%.

Direct Care and Treatment (DCT) is a modern behavioral health care system that includes a variety of programs, including residential and vocational services for individuals with serious mental illnesses, developmental disabilities, substance abuse disorders, and much more. We have clinical expertise, staff and facilities to care for patients and clients with complex conditions in safe, secure, and therapeutic settings across Minnesota. Our mission is to support meaningful lives through specialized behavioral health services that others do not provide.

As the Business Technology Analyst, you will provide support in business information architecture including internal communications and information sharing for the agency. In this role, you will provide direction and follow-through for a host of special projects by assisting within organizational analysis and project management support.

Responsibilities include:

• Provide support for department needs for business led software and hardware applications such as Microsoft Office 365, Reporting/Analytic tools, 3rd party hardware and software business applications.

• Make recommendations, direct, and implement new and improved procedures and techniques to meet business needs. Manage day-to-day portfolio activities and establish a working plan for daily operations, projects, user support, enhancements and upgrades, and other activities that ensure technology meets the needs of the agency.

• Manage day-to-day portfolio activities and establish a working plan for each project phase

• Conduct research of operational nature for department, so that accurate and concise issue analysis is available to the Senior Management Team.

• Examples include but not limited to: document management (network drives, OneDrive, FileNet), Communications (phones, cellphones, 911), IT policy management, asset management (computers, phones, peripherals), security (offboarding, access controls, VPN, MFA, badging), finance (procurement, contracts, license agreements), hardware (printers, servers, power supplies), software (Everbridge, low code, surveys, Cornerstone learning & development, RightFax), reports and queries.

***This announcement may be used to fill multiple openings. These positions are part of a newly created team focusing on business led application support. They are part of a product grouping where the positions specialize in supporting a specific software/hardware application but also collaborate and change roles to meet the needs of the business.

Minimum Qualifications

To be qualified for and considered for this position, applicants must meet all the minimum qualifications listed below. To facilitate proper crediting, please ensure that your resume contains descriptions of your work experience sufficient for comparison against the requirements stated below and indicate the beginning and ending month and year for each job held.

Two (2) years of experience in product management. Experience must demonstrate all the following:

• Knowledge of human centered design, continuous improvement, business process redesign, and/or change management.

• Knowledge of iterative development principles, including product lifecycles, road mapping, backlog refinement, and/or user research.

• Ability to make informed decisions in ambiguous, fast-moving environments and to analyze data to guide product direction.

• Strong communication and relationship building skills to engage stakeholders and facilitate collaboration.

• Ability to translate user needs, legislative requirements, and organizational goals into product strategies and priorities.

Preferred Qualifications

• Experience with change management, stakeholder engagement, and presenting complex information to diverse audiences.

• Experience with low/no code applications such as SharePoint, Copilot, Power BI, Smartsheet, Tableau.

• Experience with hardware systems such as technology infrastructure, servers, and/or security.

• Experience leading cross functional teams using Agile or iterative product development methodologies.

• Experience developing product vision, strategy, and roadmaps aligned with organizational objectives.

• Strong analytical skills, including using research and metrics to evaluate performance and inform decisions.

• Our employees are dedicated to ensuring cultural responsiveness. Preferred candidates will have a variety of experiences working effectively with others from different backgrounds and cultures.

Additional Requirements

To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.

REFERENCE/BACKGROUND CHECKS – Direct Care & Treatment will conduct reference checks to verify job-related credentials and criminal background check prior to appointment.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email [email protected] . Please indicate what assistance is needed.