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Manager Information Technology Services 2, (SG-M3) Item# 00600

New York State Civil Service

Troy, NY · HybridFull-time$120–152K/yrSeen 1w agoSeen in employer's feed 3 days ago

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At a glance

Compensation
$120–152K/yr
Location
Troy, NYHybrid
Schedule
Full-time
Work Authorization
Not specified

Olive lists jobs from US employers, including remote roles you can work from the United States.

Job overview

The New York State Office of the State Comptroller seeks a Manager Information Technology Services 2 to provide operational leadership for its Scheduling Services, Mail Center, and Facilities Management teams. The role oversees day-to-day operations to support consistent, high-quality service delivery. Telecommuting may be allowed based on agency needs, duties, residence, and work performance; new employees are generally restricted from telecommuting for at least eight weeks.

Skills & qualifications

RequiredNice to have

Skills

Technical WritingTeam LeadershipProject ManagementInterpersonal SkillsVerbal CommunicationWritten CommunicationTeamworkTroubleshootingProblem SolvingOrganizationTask Management

Qualifications

Eligible List or 52.6 TransferOne Year Qualifying ServiceOne Year Permanent Competitive or 55-B/55-C ServiceSG-27 or Above Allocation

Benefits

401(k) Match
Medical Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance

Full job description

NY HELPS No

55-b/c Eligible No

Agency State Comptroller, Office of the

Title Manager Information Technology Services 2, (SG-M3) Item# 00600

Occupational Category I.T. Engineering, Sciences

Salary Grade 663

Bargaining Unit M/C - Managerial/Confidential (Unrepresented)

Salary Range From $120471 to $152238 Annually

Employment Type Full-Time

Appointment Type Contingent Permanent

Internship No

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8 AM

To 4 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? Yes

Telecommuting allowed? Yes

County Rensselaer

Street Address 365 Jordan Road

City Troy

State NY

Zip Code 12180

Duties Description Provide operational leadership and oversee day to day operations of the Scheduling Services, Mail Center, and Facilities Management teams to ensure consistent, high quality service delivery.

Minimum Qualifications To be appointed to this position, you must:• Be reachable for appointment on the Manager Information Technology Services 2 eligible list.OR• Be eligible for 52.6 transfer with one year of qualifying service in a title approved for transfer.Transfer For 52.6 transfer to a Manager of Information Technology Services 2 (SG-M3), you must have one year of permanent competitive, or 55-b/55-c service in an approved title for transfer allocated to an SG-27 or above.To determine if your current Civil Service title is eligible for transfer to this title, visit the Career Mobility GOT-IT website: Career Mobility Office » GOT-IT (ny.gov)Appointments via transfer must not result in a second, consecutive transfer with an advancement of more than two S-grades or one M-grade.

Additional Comments Preferred Qualifications/Knowledge, skills, and abilities: • Demonstrated experience in Technical Writing (more than 2 years to 5 years).• Demonstrated experience in Leading Teams (more than 2 years to 5 years).• Demonstrated experience in Project Management (more than 2 years to 5 years).• Possesses excellent interpersonal skills and communicates with tact and professionalism, in both verbal and in written interactions with peers, management, vendors, technical staff, and stakeholders.• Demonstrated ability to work in a team environment, willing to take direction, and work independently.• Demonstrated strong troubleshooting, problem solving, and organizational skills.• Ability to manage multiple tasks and deadlines.Telecommuting: The Office of the New York State Comptroller (OSC) supports telecommuting where it is reasonable to do so based upon the agency’s mission and operational needs. Generally, employees new to OSC will be restricted from telecommuting for at least 8 calendar weeks. After the initial 8 calendar week restriction, if an employee’s primary residence location, duties, and work performance are aligned with telecommuting and operational needs they may be allowed to do so. Generally, OSC employees may telecommute up to 5 days per pay period but may be approved to telecommute less.Reasonable Accommodation: The NYS Office of the State Comptroller provides reasonable accommodations to applicants with disabilities. If you need reasonable accommodation for any part of the application and hiring process, please notify the Division of Human Resources at (518) 474-1924.Equal Opportunity Employment: The Office of the NYS Comptroller values a workforce with a broad, diverse range of backgrounds and perspectives. All employees are expected to contribute to a professional environment focused on self-evaluation and improvement, as well as acceptance and support of coworkers.The Office of the State Comptroller does not participate in E-Verify or sponsor visa applications. OSC offers competitive salaries and benefits, and opportunities for advancement, continuing education, and professional development. We provide a professional environment where employees are encouraged to push themselves while maintaining work-life balance. Our generous benefits package includes:• A state pension with vesting after five years’ service• Comprehensive medical, dental and vision insurance available to all employees and their dependents• Flexible spending accounts for dependent and health care• Productivity Enhancement Program (PEP), allowing eligible employees to exchange previously accrued leave in return for a credit to be applied toward their health insurance• Public Service Loan Forgiveness (PSLF)• NYS Deferred Compensation plan• Access to NY 529 and NY ABLE College Savings Programs, and U.S. Savings Bonds• Holiday and paid time off• Shift and geographic pay differentials• A committed continuous learning environment• Informational Brown Bag sessions • Wellness at Work Programs to promote employee health and wellness• OSC Mentoring Program to network, contribute, and provide an opportunity to strengthen competencies in a variety of areas• And much more

Some positions may require additional credentials or a background check to verify your identity.

Name Diana Chiachiaretta

Telephone (518) 474-1924

Fax (518) 486-6723

Email Address [email protected]

Address

Street Office of the New York State Comptroller, Division of Human Resources

110 State Street, 12th Floor

City Albany

State NY

Zip Code 12236

Notes on Applying Submit a clear, concise cover letter and resume stating how you meet the minimum qualifications for this title. To apply, copy and paste the following link into your browser:https://gen-oscstateofny-prd.inforcloudsuite.com/hcm/xmlhttp/shorturl.do?key=14T Reference Item #00600-DLC on your cover letter for proper routing. Unofficial transcripts and/or templates will be required for certain positions. Documents must be sent as unlocked and accessible attachments. If you have questions about this vacancy, please contact this Division representative: Division Contact: Lisamarie HitchcockEmail Address: [email protected]

How this job compares

Set against the 8,149 open Operations Manager jobs on Olive Jobs, counted October 27, 2026.

Pay
  • This posting$120–152K/yr
  • New York median$78–95K/yr385 salary ranges
  • US median$85–120K/yr4,678 salary ranges

This range's midpoint, $136K, is 57% above the New York median midpoint ($87K) — in the top quarter of Operations Manager salary ranges in New York.

Openings
Olive Jobs lists 479 open Operations Manager jobs in New York and 8,149 across the US. 1% of them nationwide are listed as remote or flexible.
Hiring the most in New York
Experience
This posting asks for at least 1 year of experience — less than three in four Operations Manager postings that state a minimum ask for (median 4 years, across 6,214 postings).
Education
1,895 of the 8,149 open Operations Manager jobs (23%) ask for a bachelor's degree or higher.

Counted across the open, public US postings on Olive Jobs on October 27, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.

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