Product Support Representative - Outside Sales
Syracuse, NYJob$50–75K/yrSeen 1 day agoSeen in employer's feed 1 day ago
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Job overview
Monroe Tractor is seeking an experienced outside parts sales representative to support customers in the heavy equipment industry. The Product Support Representative builds customer relationships and offers parts and service support, helping customers meet their equipment needs. The role focuses on managing a territory, identifying sales opportunities, recommending solutions, and coordinating quotes, orders, and deliveries.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Product Support Representative - Outside Sales
Syracuse, New York, United States
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Monroe Tractor is a well-known and respected construction equipment and agricultural equipment dealer with over 75 years of experience servicing the northeastern US. With 18 locations throughout New York, Pennsylvania, Vermont, Connecticut, and Massachusetts, we pride ourselves on providing best-in-class sales and support to over 15,000 hardworking customers. Since our founding in 1951, the industries we serve have been transformed by the technologies, equipment, and capabilities undreamed of decades ago. But the people we serve haven’t changed, and neither have we. We’re still a family-owned business!
The Product Support Representative (PSR) is an experienced OUTSIDE PARTS SALES representative in the heavy equipment industry. You will be required to establish long-lasting customer relationships, all while offering the customer parts and service support in order to make Monroe Tractor their one-stop shop for all their equipment needs.
Qualifications
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Proven experience in outside sales, preferably in agriculture, automotive, or heavy equipment
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Strong mechanical aptitude: an understanding of how machines work and can speak the language of technicians and operators
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Excellent communication and relationship-building skills
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Self-motivated with the ability to work independently and manage your own schedule
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Proficiency with Customer Relationship Management (CRM) tools and basic Microsoft Office applications
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A valid driver’s license and willingness to travel within your territory
Responsibilities
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Manage and grow an assigned territory by visiting customers on-site, understanding their operations, and identifying opportunities for parts sales
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Develop strong, consultative relationships with equipment owners, fleet managers, and service teams
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Proactively identify and recommend parts and service solutions to improve equipment performance and reduce downtime
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Prepare and deliver accurate quotes, process orders, resolve product/customer concerns, and schedule timely deliveries
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Track sales activity, customer interactions, and opportunities in CRM software
Benefits
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Medical, Dental & Vision Insurance
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Health Savings Account (Employer + Employee Contributions)
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Accident & Disease Insurance
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401K Plan + Match
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Competitive Paid time off Policy
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Short/Long Term Disability
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Annual Reviews
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Base + Incentive Bonus Plans
Monroe Tractor is proud to be an Equal Opportunity Employer and values diversity in the workplace. We encourage candidates from all backgrounds to apply and join a team where your work makes a difference every day.
This is our target base range for this position. However, we are always looking for top talent. We scale pay based on the specific skills and background you bring. If your proven track record commands a higher package, we still want to hear from you.
Pay Transparency
$50,000 - $75,000 USD
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How this job compares
Set against the 2,465 open Outside Sales jobs on Olive Jobs, counted November 6, 2026.
- Pay
- This posting$50–75K/yr
- New York median$60–80K/yr83 salary ranges
- US median$60–85K/yr1,067 salary ranges
This range's midpoint, $63K, is 5% below the New York median midpoint ($66K) — in the middle half of Outside Sales salary ranges in New York.
- Openings
- Olive Jobs lists 141 open Outside Sales jobs in New York and 2,465 across the US. 2% of them nationwide are listed as remote or flexible.
- Experience
- Outside Sales postings that state a minimum ask for 3 years of experience at the median; the middle half ask for 2 to 3 years (1,148 postings).
- Education
- 186 of the 2,465 open Outside Sales jobs (8%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on November 6, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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