Communication Associate
Part-timeSuffern, NYPart-time$22.86/hrSeen 3w agoSeen in employer's feed today
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At a glance
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Job overview
The Communication Associate manages the organization’s communication network, receives incoming calls, and provides callers with information. The role coordinates calls for hospital staff and departments, supports patients and families with inquiries, and serves as both the main-lobby receptionist and hospital operator. It also handles emergency-code calls, fire box devices, visitor directions, and administrative duties.
Skills & qualifications
Skills
Qualifications
Full job description
Communication Associate
Company: Good Samaritan Hospital
City/State: Suffern, NY
Category: Clerical/Administrative Support
Department: Guest Services
Union: YES
Union Name: 1199 - UHCWE
Position: Part Time
Hours: 1900-0700
Shift: Nights
Req #: 13359
Posted Date: Oct 16, 2026
Hiring Range: $22.86
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*If you are hired by WMCHealth, your final base salary will be determined based on job-related factors, including employment status (full-time, part-time or per diem), relevant skills, qualifications and experience. Consistent with our commitment to pay equity, we also consider internal equity among similarly situated employees when determining final compensation.
Job Details:
The Communication Associate manages the communication network of the organization and responsible to receive the incoming calls and provide the callers with necessary information. They are the voice of the organization.
Responsibilities:
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Coordinates all calls for hospital staff and departments.
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Makes certain the enquiries made by patients and their family members are received and handled appropriately.
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Acts as both receptionists for the main hospital lobby as well as the operator.
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Answers any incoming calls to the hospital and direct them to the proper person(s).
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Responsible for calling all hospital emergency codes.
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Handles fire box devices.
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Availability to manage mailroom functions as needed.
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Directs visitors and patients to all areas of the hospital as needed.
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Performs certain administrative and secretarial duties.
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Performs other duties as assigned.
Qualifications/Requirements:
Experience: One year of experience where the primary function of the position was the operation of a complex multiple position switchboard preferred.
Education: High school diploma or equivalent is required.
Licenses / Certifications: N/A
Other: Must have good disposition, be able to manage stressful situations and remain calm and in control of the situation.
Special Requirements: N/A
About Us:
Good Samaritan Hospital
Good Samaritan Hospital in Suffern, NY, is a 286-bed hospital providing emergency, medical, surgical, obstetrical/gynecological and acute-care services to residents of Rockland and southern Orange counties in New York; and northern Bergen County, NJ. The hospital is home to a recognized cardiovascular program, comprehensive cancer-treatment services, the area’s leading Wound and Hyperbaric Institute and outstanding maternal/child services that includes a Children’s Diagnostic Center. Good Samaritan Hospital also provides social, psychiatric and substance-abuse services and its certified home-care agency supports residents of the Hudson Valley and beyond.
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How this job compares
Set against the 4,687 open Receptionist jobs on Olive Jobs, counted November 11, 2026.
- Pay
- This posting$22.86/hr
- New York median$16–27/hr289 hourly ranges
- US median$16–27/hr1,776 hourly ranges
This rate, $22.86/hr, is 6% above the New York median midpoint ($22/hr) — in the top quarter of Receptionist hourly ranges in New York.
- Openings
- Olive Jobs lists 310 open Receptionist jobs in New York and 4,687 across the US. None of them nationwide are listed as remote or flexible.
- Hiring the most in New York
- H&R Block236 open
- Trinity Health20 open
- Robert Half6 open
- Experience
- Receptionist postings that state a minimum ask for 1 year of experience at the median; the middle half ask for 1 to 2 years (184 postings).
- Education
- This posting asks for a high school diploma; 272 of the 4,687 open Receptionist jobs (6%) ask for a high school diploma or higher.
Counted across the open, public US postings on Olive Jobs on November 11, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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