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Recreation Fee Technician (Temporary)

National Park Service

San Francisco, CAFull-time / Temporary$27.2–35.36/hrPosted today

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At a glance

Compensation
$27.2–35.36/hr
Location
San Francisco, CA
Schedule
Full-time / Temporary
Work Authorization
US work authorization required

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Job overview

The Recreation Fee Technician collects and accounts for fees at multiple locations, serves as a front-line representative to visitors, and answers questions and provides guidance. The role includes technical and administrative fee-program work, such as resolving transaction errors, troubleshooting fee and reservation systems, verifying financial and reservation data, and supporting reconciliation, financial corrections, and training. The temporary appointment is expected to last one year and may be extended up to two years.

Skills & qualifications

RequiredNice to have

Skills

Fee CollectionFinancial ReconciliationPoint-of-Sale SystemsAutomated Reservation SystemsMoney HandlingCustomer ServiceInterpersonal SkillsResource ManagementTechnical CompetenceTechnology Application

Qualifications

GS-05 Specialized Experience or Graduate Study or Equivalent CombinationMust Be 18+ or 16 With Qualifying ConditionsU.S. CitizenshipValid Driver's License When Required

Full job description

Summary

Collect and account for fees at various locations interacting with visitors and sharing information. Serve as front-line representative to answer questions and offer guidance to guests. Government Housing is NOT Available. Anticipated Entry on Duty: December 2026 - January 2027 This is a temporary position expected to last 1 Year but may be extended up to a maximum of two years based on agency needs and potential funding.

Duties

Some of the Recreation Fee Clerk & Technician Standard Duties include but are not limited to: complex fee-program technical and administrative duties, including researching and resolving fee collection and transaction errors; troubleshooting hardware, software, point-of-sale equipment, and automated reservation systems; verifying reservation content, inventory, quotas, availability, and revenue accounting data; testing new or modified fee systems; assisting with fee and donation reconciliation, budget execution, and financial corrections; reviewing operating procedures; implementing new fee systems and processes; and providing formal and informal training to employees, partners, volunteers, interns, and cooperating association representatives. These responsibilities require independent problem-solving, technical proficiency, financial accuracy, and the ability to ensure reliable fee collection operations and compliance with applicable program requirements. Requirements

U.S. Citizenship required. Appointment subject to background investigation and favorable adjudication. Males must meet Selective Service Registration Act requirement. You will be required to participate in the Direct Deposit Electronics Funds Transfer Program. Occupancy of government quarters may be required. Government housing may be available but is not guaranteed. Use find a park to contact specific parks for more information on government housing. Must be able to handle, collect, and account for money. You may be required to wear a uniform and comply with the National Park Service uniform standards. A uniform allowance will be provided. You may be required to work on-call, evenings, weekends, holidays, overtime and/or shift work. You may be required to complete training and operate a four-wheel drive vehicle. You may be required to operate a government (or private) motor vehicle as part of your official duties; a valid driver's license will be required in such cases. You must be at least 18 years of age or older to operate government vehicles. You may be required to complete training, obtain and maintain a government credit card with travel and purchase authority. You must be at least (1)18 years old or (2) at least 16 years old and: (a) Have graduated from high school or been awarded a certificate equivalent to graduating from high school; or (b) Have completed a formal vocational training program; or (c) Have received a statement from school authorities agreeing with their preference for employment rather than continuing their education; or (d) Be currently enrolled in a secondary school and either work only during school vacation periods or work part-time during the school year under a formal student employment program. Qualifications

All qualifications must be met by the closing date of this announcement-11/13/2026 (unless otherwise stated in this vacancy announcement). Credit will be given for all appropriate qualifying experience. To receive credit for experience, your 2 page resume MUST clearly indicate the nature of the duties and responsibilities for each position, starting and ending dates of employment (month/year), and the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40+ hours a week, rather than indicating full-time). If part-time, the hours must be annotated to be able to pro-rate the amount of qualified specialized experience. Resumes must not exceed two single-sided pages and resumes longer than two pages will not be accepted. You may only submit one resume. Only the document submitted as the "Resume" under the Documents section will be used to determine your qualifications/eligibility and for rating purposes. In the event you submit more than one resume, only the latest submission will be reviewed. Quality Ranking Factor: Handling Money - able to handle, collect, and account for money. To qualify for this position at the GS-06 level, you must possess one of the following: A. One year of specialized experience equivalent to the GS-05 grade level in the Federal service. Specialized experience demonstrates the knowledge, skills, and abilities to perform successfully the duties of Recreation Fee Technician, GS-0503-06. Examples of specialized experience include performing fee collection, accounting, or financial transactions using point-of-sale or automated financial systems; reviewing and reconciling shift reports, deposits, or funds collected by others; preparing and verifying remittance reports or bank deposits; tracking and reconciling overages, shortages, refunds, or transaction errors; investigating and resolving routine or recurring financial discrepancies; reviewing financial records for completeness and accuracy; and assisting with audits or reviews of fee-collection operations, records, or systems. The experience must demonstrate responsibility beyond processing and reconciling the applicant's own transactions. Qualifying experience includes reviewing or reconciling funds, transactions, or financial records prepared or collected by others and resolving routine or recurring discrepancies. -OR- B. Successful completion of a half-year of graduate-level study (9 semester hours or equivalent) that directly applies to the work of the position in a field such as accounting, business, or finance. The education must have been obtained in an accredited college or university. -OR- C. Possession of an equivalent combination of education and experience. For example, 3 months of the specialized experience (25% of the experience requirement), and 6 semester hours of graduate study from an accredited institution (75% of the qualifying education), equals greater than 100% of the total requirement. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

To qualify based on education, you must submit a legible copy of transcripts from an accredited institution with your name, school name, credit hours, course level, major(s), and grade-point average or class ranking. Transcripts do not need to be official, but if you are selected for this position and you used your education to qualify, you must provide official transcripts before you begin work. If you are using education completed in foreign colleges or universities to meet qualification requirements, you must show that your education credentials have been evaluated by a private organization that specializes in the interpretation of foreign education programs and that (1) deemed your education equivalent to that gained in an accredited U.S. education program, or (2) given full credit for courses at a U.S. accredited college or university. How You Will Be Evaluated

A review of your resume and supporting documentation will be made and compared against your responses to the Assessment Questionnaire to determine if you are qualified for this job. If your resume is incomplete or does not support the responses provided in the Assessment Questionnaire, or if you fail to submit all required documentation, you will be rated 'ineligible', 'not qualified', or your score will be adjusted accordingly. If a determination is made that you have inflated your qualifications or experience, you can lose consideration for this position. Your resume must not exceed 2 pages. Only the document submitted as the "Resume" under the Documents section will be used to determine your qualifications/eligibility and for rating purposes. In the event you submit more than one resume, only the latest submission will be reviewed. Candidates will be rated and ranked using Category Rating procedures. These procedures place candidates with veterans' preference above non-preference eligibles within each category. Veterans with a service connected disability of at least 10-percent are listed in the highest quality category, except when the position being filled is scientific or professional at the GS-09 grade level or higher. Under Category Rating, candidates will be rated and ranked into one of three categories: Best Qualified - applicants possessing experience that substantially exceeds the minimum qualifications of the position including all selective factors and are highly proficient in all requirements of the job and can perform effectively in the position Well Qualified - applicants possessing experience that exceeds the minimum qualifications of the position including all selective factors and are proficient in most of the requirements of the job Qualified - applicants possessing experience that meets the minimum qualifications of the position including all selective factors and are proficient in some, but not all of the requirements of the job. You will be evaluated on the following competencies: Customer Service Interpersonal Skills Manages Resources Money Handling Technical Competence Technology Application Current or former displaced Federal employees who are surplus, displaced, or involuntarily separated have special priority selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP). To be considered under CTAP/ICTAP, you must be well-qualified. To meet the definition of well-qualified, you must (1) score at least 85 on the assessment questionnaire; (2) meet the minimum qualification requirements (education, experience or a combination therein), including any selective placement factors; and (3) be able to perform the duties of the position upon entry with reasonable accommodation, when applicable. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Providing false or misleading information on your resume or supporting documentation may result in removal from consideration or other action consistent with applicable federal hiring regulations. Applicants who include vulgar, offensive, or inappropriate language or information in their application package will be ineligible for further consideration for this position. Other Information

A selectee receiving a first appointment to the Federal Government (Civil Service) is entitled only to the lowest step of the grade for which selected. The salary range on this vacancy does not grant an entitlement to a higher rate of pay. Additional vacancies may be filled using this job announcement. Click here for the OPM Salaries and Wages to calculate locality pay. Employment may be terminated at any time due to fluctuations in funding levels, project needs, employee performance, or other considerations. PHYSICAL DEMANDS: The work requires some physical exertion, such as long periods of standing or recurring lifting of moderately heavy items. WORK ENVIRONMENT: The work involves moderate risks or discomforts such as exposure to extremes of temperature, rain, snow, wind, and direct sunlight, as well as high levels of vehicle noise and emissions. All Department of Interior (DOI) employees, their spouses, and minor children may not acquire or retain any claim, permit, lease, small tract entry, or other rights granted by the Department in Federal lands, with limited exceptions. Additional ethics prohibitions can be found here, https://www.doi.gov/ethics/ethics-prohibitions.

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