Sales Representative

Hybrid

Wilmington, North Carolina

Full time

R51391

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Xylem is hiring a Sales Rep!

Xylem is hiring a Sales Representative (Rental) to represent our legacy Godwin brand. The Sales Rep is responsible for driving rental growth for Godwin pumps, bypass systems, and related dewatering solutions within an assigned territory. This role focuses on developing and executing sales strategies that expand the customer base, increase rental revenue, and strengthen long-term customer relationships across municipal, industrial, construction, and emergency response markets.

The representative identifies new opportunities, manages existing accounts, and works closely with operations and service teams to deliver responsive, reliable rental solutions that meet customer needs. Success in this role requires strong commercial acumen, excellent communication and negotiation skills, and the ability to independently manage a territory while delivering results in a fast-paced environment.

Responsibilities:

Sales

• Develop and maintain strong relationships with customers, contractors, municipalities, and industrial accounts

• Promote and sell Godwin rental pump system s, accessories, bypass setups, and temporary pumping solutions

• Identify and pursue new business opportunities in dewatering, sewer bypass, stormwater control, emergency pumping, and industrial applications

• Meet and exceed rental revenue, margin, and activity targets

• Partner with branch operations and service teams to ensure timely delivery, setup, and support of rental equipment

• Conduct site visits to assess customer needs and recommend appropriate Godwin rental solutions

• Prepare quotes, proposals, and rental recommendations based on application requirements

Customer Service

• Serve as a trusted advisor to customers by responding quickly to inquiries and project needs

• Resolve customer concerns and coordinate with internal teams to provide effective solutions

• Ensure a high-quality customer experience throughout the rental lifecycle

• Support customers during urgent and emergency pumping situations with speed and professionalism

Territory and Business Development

• Analyze market activity, competitor presence, and customer trends to uncover growth opportunities

• Develop territory plans focused on increasing market share for Godwin rental offerings

• Build relationships with engineers, plant personnel, superintendents, project managers, and purchasing teams

• Maintain a healthy opportunity pipeline and document activity in CRM systems

• Represent Godwin at customer meetings, job sites, industry events, and networking opportunities

Inventory and Equipment Coordination

• Maintain awareness of available rental fleet, equipment status, and utilization

• Coordinate with operations teams on equipment availability, movement, and customer delivery schedules

• Support accurate tracking of pump rentals, accessories, hoses, fuel tanks, and related assets

• Collaborate on fleet needs based on customer demand and market trends

Contract Management

• Prepare and manage rental contracts, quotations, and supporting documentation

• Ensure all rental agreements are accurate, complete, and aligned with pricing and terms

• Coordinate deposits, billing requirements, extensions, modifications, and rental closeouts

• Support contract compliance and proper documentation of customer agreements

Administrative Tasks

• Maintain accurate customer records, opportunity updates, and sales activity in CRM tools such as Salesforce

• Generate reports on sales activity, account development, pipeline status, and territory performance

• Assist with forecasting, account planning, and branch communication

• Complete administrative responsibilities in a timely and organized manner

Safety and Maintenance

• Promote a strong safety culture in all customer and job site interactions

• Ensure rental solutions are presented and deployed with attention to safe operating practices

• Communicate safety guidelines and equipment usage expectations to customers

• Work with service and operations teams to ensure equipment is maintained and ready for rental

• Support compliance with company and customer safety requirements

High Impact Behaviors :

• Continuous Professional Development: Actively builds product, application, and industry knowledge in pump rental, bypass, and dewatering solutions

• Collaboration and Teamwork: Works effectively across sales, service, dispatch, and operations teams to deliver excellent customer outcomes

• Results Driven Performance: Maintains a strong focus on growth, responsiveness, and execution to achieve territory and revenue goals

Qualifications:

• Sales experience-5 years of sales experience, or equivalent work experience providing exposure to core business principles. Bachelor's Degree preferred

• Proven experience in rental sales, outside sales, business development, or territory sales, preferably in pumps, industrial equipment, construction equipment, or related markets

• Familiarity with Godwin pump applications, dewatering, bypass pumping, temporary pumping systems, or fluid handling solutions preferred

• Strong proficiency in CRM and business management software such as Salesforce

• Proficiency in Microsoft Office Applications

• Strong analytical, problem-solving, and opportunity assessment skills

• Excellent communication, relationship-building, and negotiation abilities

• Demonstrated ability to identify and convert business opportunities into revenue

• Must possess a valid driver’s license and maintain a good driving record.

• Travel requirement 50% of the time

Salary:

The estimated salary range for this position is $85,000 to $105,000 plus bonus. Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.

#LI-DH1

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.

At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation

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Our goal is to optimize water access and quality, and promote responsible consumption, so that communities across the globe

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Inclusion and Belonging at Xylem

Inclusion and Belonging are fundamental to how we enable our customers to tackle global water challenges.

Learn more about our commitment to Inclusion and Belonging.

( https://www.xylem.com/en-us/careers/inclusion-and-belonging/ )