
Rehab Scheduling Representative - Float
Canandaigua, NYFull-time$18.34–22/hrPosted 4 days agoStill listed today
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Job overview
The Rehab Scheduling Representative provides customer service and administrative support across the Victor, Canandaigua, and Farmington locations. The role handles reception, insurance verification, referrals, order entry, procedure coordination, and scheduling, while maintaining medical records and documentation. It uses the EPIC electronic medical record system and validates patient demographic and referral information to support efficient clinical workflows and Rehab Department schedules.
Skills & qualifications
Skills
Qualifications
Full job description
Schedule: Float position to Victor, Canandaigua, and Farmington locations
Main Function:
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Provides customer service ensuring customer reception, insurance verification and referrals, order entry, procedure coordination and scheduling.
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Ensures maintenance of medial records, chart filling and electronic/computerized documentation.
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Coordinates schedules with other departments to meet the needs and expectations of the customer.
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Plays a vital role in assuring the success of the Rehab Departments in their ability to maintain schedules that will be most efficient for the Rehab Clinical teams.
• Utilizes the EPIC Electronic Medical Record (EMR) system to accurately document, access, and manage patient information while supporting efficient clinical workflows.
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Patient demographic information is validated prior to patient receiving service.
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This includes but is not limited to insurance verification, ordering MD, referral/authorization requirements, patient/guarantor addresses.
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Will assist in, and perform diverse tasks required to maintain an efficient and organized office
Qualifications:
- Secretarial experience with strong organizational skills required. Medical background is desired.
Education:
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High School Diploma or GED required. Associates Degree preferred.
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Medical terminology desired. ICD-10/CPT coding experience strongly desired.
Experience:
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2 to 3 years of previous secretary/clerical medical office experience desired.
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2 to 3 years healthcare services scheduling experience preferred.
Pay Range: $18.34 - $22.00
Starting Range: Based on Experience
Thompson Health is an EOE encouraging individuals with disabilities and veterans to apply
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