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Rehab Scheduling Representative - Float

Thompson Health

Canandaigua, NYFull-time$18.34–22/hrPosted 4 days agoStill listed today

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At a glance

Compensation
$18.34–22/hr
Location
Canandaigua, NY
Schedule
Full-time
Work Authorization
Not specified

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Job overview

The Rehab Scheduling Representative provides customer service and administrative support across the Victor, Canandaigua, and Farmington locations. The role handles reception, insurance verification, referrals, order entry, procedure coordination, and scheduling, while maintaining medical records and documentation. It uses the EPIC electronic medical record system and validates patient demographic and referral information to support efficient clinical workflows and Rehab Department schedules.

Skills & qualifications

RequiredNice to have

Skills

Secretarial Experience, requiredOrganizational Skills, requiredMedical Background, nice to haveMedical Terminology, nice to haveICD-10/CPT Coding, nice to have

Qualifications

High School Diploma or GED, requiredAssociate's Degree, nice to have2+ Years Medical Office Experience, nice to have2+ Years Healthcare Scheduling Experience, nice to have

Full job description

Schedule: Float position to Victor, Canandaigua, and Farmington locations

Main Function:

  • Provides customer service ensuring customer reception, insurance verification and referrals, order entry, procedure coordination and scheduling.

  • Ensures maintenance of medial records, chart filling and electronic/computerized documentation.

  • Coordinates schedules with other departments to meet the needs and expectations of the customer.

  • Plays a vital role in assuring the success of the Rehab Departments in their ability to maintain schedules that will be most efficient for the Rehab Clinical teams.

• Utilizes the EPIC Electronic Medical Record (EMR) system to accurately document, access, and manage patient information while supporting efficient clinical workflows.

  • Patient demographic information is validated prior to patient receiving service.

  • This includes but is not limited to insurance verification, ordering MD, referral/authorization requirements, patient/guarantor addresses.

  • Will assist in, and perform diverse tasks required to maintain an efficient and organized office

Qualifications:

  • Secretarial experience with strong organizational skills required. Medical background is desired.

Education:

  • High School Diploma or GED required. Associates Degree preferred.

  • Medical terminology desired. ICD-10/CPT coding experience strongly desired.

Experience:

  • 2 to 3 years of previous secretary/clerical medical office experience desired.

  • 2 to 3 years healthcare services scheduling experience preferred.

Pay Range: $18.34 - $22.00

Starting Range: Based on Experience

Thompson Health is an EOE encouraging individuals with disabilities and veterans to apply

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