IT User Experience Manager
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Job overview
Insight Global seeks an IT User Technical Experience Manager to lead a small team while remaining hands-on across UX, UAT testing, technical writing, change management, and project work. The manager will ensure technology is tested, documented, and ready for end users and support teams before go-live, while creating UX artifacts, supporting training, driving user adoption, and advocating for end users during IT deployments.
Skills & qualifications
Skills
Qualifications
Full job description
Job Description
Insight Global is looking for an IT User Technical Experience Manager to lead a small team while remaining hands-on with UX, UAT testing, technical writing, change management, and project work. This person will ensure new technology is tested, documented, and ready for both end users and support teams before go-live. They will create UX artifacts, support training, drive user adoption, and advocate for the end-user experience throughout IT deployments.
Skills and Requirements
- Hands-on UX experience with wireframes, journey maps, personas, prototypes, etc.
- UX specialist/writer background versus pure design
- UAT testing and technical writing/documentation experience
- IT change management and user adoption experience
- Leadership experience, but willing to roll up sleeves and execute
- Strong end-user advocacy and stakeholder management
- 6+ years of relevant IT/process/deployment/project experience
- ITIL or Project Management certification
- User research/usability testing
- Training and knowledge management experience
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].
How this job compares
Set against the 448 open IT Project Manager jobs on Olive Jobs, counted November 11, 2026.
- Pay
- This postingNot listed
- US median$106–132K/yr247 salary ranges
- US median$50–65/hr57 hourly ranges
- Openings
- Olive Jobs lists 448 open IT Project Manager jobs across the US. 9% of them nationwide are listed as remote or flexible.
- Hiring the most across the US
- Maximus54 open
- Oracle53 open
- Apex Systems13 open
- Experience
- This posting asks for at least 6 years of experience; IT Project Manager postings that state a minimum ask for 5 years at the median (327 postings).
- Education
- 136 of the 448 open IT Project Manager jobs (30%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on November 11, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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