Analyst, Global Security Operations Center

The GSOC Analyst is responsible for monitoring, analyzing, and escalating global events with potential impact to SPE employees, assets, and lines of business. In addition to leading the GSOC’s analytical efforts on the afternoon shift (1400-2230), the GSOC analyst will support GSOC operations by monitoring fire and intrusion alarms, dispatching security and SPE responder teams to service calls and emergencies, and supporting GSOC-as-a-Service functions. The GSOC Analyst may split time between GSOC and Global Threat Management functions.

Responsibilities

• Monitor global events, such as weather, security, and geopolitical events to assess potential impact to the business and escalate incidents according to GSOC protocols. Coordinate with internal stakeholders to account for personnel and provide timely updates to leadership. Support the Global Threat Management team by producing risk assessments, incident alerts, and incident briefings.

• Perform the duties of a GSOC Operator. Dispatch security to service calls, coordinate emergency response, monitor fire and intrusion alarms, monitor CCTV systems, execute GSOC tasks related to GSOC-as-a-Service support to SNA, SMP, SCA, SME, and support all GSOC operations.

• Drive social media threat monitoring—to include monitoring stream creation and customizations to specific areas of interest and specific client needs. Identify, monitor, and provide notifications (as appropriate) for future events with potential impact to SPE business operations, travelers, productions, or events.

• Provide situation briefings during the crisis management process (IAT/IMT) and take lead on responding to ad-hoc requests from executives for travel risk assessments, executive briefings, etc.

• Take lead in producing location and talent assessments, risk assessments, crime reports, and incident assessments on a variety of incidents/subjects with potential impact to the safety and security of SPE personnel, business operations, physical assets, and intellectual property.

• Curate and regularly update the global distribution list, location coordinates, and POC databases. These resources include but are not limited to Google Earth KMZ files, Factal, ISOS, Liferaft and other social media platforms. Take lead on feature film and TV production location tracking, monitoring, and alerting.

Requirements

• 1-3 years of experience working in an intelligence field, GSOC, emergency dispatch center, watch center, or similar command center environment

• A Bachelor’s Degree in International Affairs, Business, Emergency Management, Political Science, Criminal Justice, or related field.

• Ability to communicate effectively with all levels of the company in a high pressure and fast paced environment.

• Ability to accurately type a minimum of 60 words per minute while entering data or information relayed via radio, phone, or alarm monitoring system into a CAD system.

• Ability to work nights, weekends, and holidays as operational needs dictate.

Sony Pictures Entertainment is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, age, sexual orientation, gender identity, or other protected characteristics. To request an accommodation for purposes of participating in the hiring process, you may contact us at [email protected].