Sr. Revenue Operations Director, Digital Commerce
St Louis, MOFull-timeSeen todaySeen in employer's feed today
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Credentials this posting asks for.
Job overview
The Senior Director, Sales Operations drives new business launches and strengthens operational effectiveness through proactive issue resolution. The role coordinates sales, marketing, finance, and other partners, oversees priority test programs, and establishes scalable processes for identifying and resolving operational challenges. It also monitors performance metrics and uses data insights to improve systems, communication, and business operations.
Skills & qualifications
Skills
Qualifications
Full job description
DESCRIPTION
The Senior Director, Sales Operations, is responsible for driving new business launch initiatives and strengthening operational effectiveness through proactive issue resolution management. This role ensures seamless collaboration between sales leadership, marketing, finance, and other cross-functional partners to optimize operations and support overall company growth. The Senior Director will lead issue resolution management efforts, creating scalable systems to identify and resolve operational challenges across the business.
RESPONSIBILITIES
Essential Functions:
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Drive New Business Launches and Priority Test Programs
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Develop and implement strategies for successful implementation of new business launches.
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Oversee priority test programs to increase success and evaluate test opportunities in other potential market opportunities.
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Serve as the liaison between sales, marketing, finance, and operations on new business launches to ensure cohesive alignment and collaboration across all teams.
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Issue Resolution Management
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Establish and oversee structured processes to identify, escalate, and resolve operational and client-facing issues in a timely manner.
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Collaborate with stakeholders across departments to address root causes of recurring challenges and implement preventive measures.
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Monitor issue resolution KPIs and leverage data insights to improve systems, communication flows, and operational efficiency.
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Act as an escalation point for high-impact issues, providing guidance and leadership to resolve complex problems effectively.
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Monitor and Enhance Sales Operations Processes
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Create and maintain centralized sales operation playbooks using workflows, critical paths, and industry best practices to scale operations efficiently.
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Monitor, analyze, and report on process performance metrics, identifying trends and areas for continuous improvement.
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Provide insights and recommendations based on data analysis to inform strategic decisions.
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Drive ongoing process and business improvements by contributing innovative ideas and solutions.
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Other duties as assigned.
QUALIFICATIONS
Education Requirements:
- Bachelor’s Degree
Work Experience Requirements:
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8 years of related work experience.
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5 years of supervisory/management experience.
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3 years leading and managing cross-functional teams, with a demonstrated ability to inspire and drive performance.
Knowledge, Skills and Abilities Requirements:
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Strong proven business management acumen.
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Masterful communication and leadership skills.
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Ability to manage multiple priorities in a fast-paced environment.
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High level of organizational skills, strategic thinking, and the ability to navigate complex operational environments.
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Strong leadership and management experience overseeing teams ranging in skillset and career level.
ABOUT US
Acosta, and its subsidiaries, is an Equal Opportunity Employer
Job Category: Administration
Position Type: Full time
Business Unit: Corporate
Salary Range: $########### - $###########
Company: Acosta Employee Holdco LLC
Req ID: 43504
How this job compares
Set against the 1,781 open Sales Operations jobs on Olive Jobs, counted November 4, 2026.
- Pay
- This postingNot listed
- US median$124–190K/yr1,223 salary ranges
- US median$25–30/hr62 hourly ranges
- Openings
- Olive Jobs lists 23 open Sales Operations jobs in Missouri and 1,781 across the US. 9% of them nationwide are listed as remote or flexible.
- Hiring the most in Missouri
- Deloitte5 open
- Hussmann Corporation3 open
- Accenture2 open
- Experience
- This posting asks for at least 8 years of experience; Sales Operations postings that state a minimum ask for 5 years at the median (1,474 postings).
- Education
- This posting asks for a bachelor's degree; 464 of the 1,781 open Sales Operations jobs (26%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on November 4, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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