IT Specialist

Summary

This vacancy is for a IT Specialist in the Office of the Secretary, Office of the Chief Information Officer within the Department of Commerce.

Duties

As an IT Specialist, you will perform the following duties: Design and maintain the Configuration Management (CM) plan, configuration item hierarchy, identification practices, baselines, and status accounting. Lead the Change Advisory Boards (CABs); assess change requests for feasibility, impact, risk, priority, and implementation progress. Administer CM tools, verify actual configurations against baselines, correct discrepancies, and use metrics to improve processes. Coordinate stakeholders, guide contractors, support, and communicate changes, procedures, and training to CAB participants. This position is also advertised under OS-OCIO-ST-27-13088482, which is open to Merit Promotion eligible applicants. If you want to be considered for both, you must apply to both announcements. This Job Opportunity Announcement may be used to fill other IT Specialist GS-2210-12, FPL GS-12 positions within the Department of Commerce in the same geographical location or local commuting area with the same qualifications and specialized experience. Requirements

You must be a U.S. citizen to apply for this position. This position requires a SECRET CLEARANCE: Any required investigations and clearances must be completed before the selectee can be placed in the position. You must successfully pass a background investigation. This may include a credit check, a review of financial issues, as well as certain criminal offenses and illegal use or possession of drugs. A probationary period may be required. Selective Service: Males born after 12/31/59 must be registered or exempt from Selective Service (see https://www.sss.gov/). If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application. All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing. Bargaining Unit Position: No Confidential Financial Disclosure Report (OGE form 450): No Permanent Change of Duty Station (PCS) Expense: Will not be paid License required: No Drug Test Required: Yes - This position is subject to pre-employment drug testing and random drug testing thereafter. Qualifications

Qualification requirements in the vacancy announcements are based on the U.S. Office of Personnel Management (OPM) Qualification Standards Handbook, which contains federal qualification standards. This handbook is available on the Office of Personnel Management's website located at: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=Occupational-Series Applicants must possess one year of specialized experience equivalent in difficulty and responsibility to the next lower grade level in the Federal Service. Specialized experience is experience that has equipped the applicant with the particular competencies/knowledge, skills and abilities to successfully perform the duties of the position. This experience need not have been in the federal government. Experience includes paid and unpaid work, including volunteer work through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. To qualify at the GS-12 level: BASIC REQUIREMENT: All applicants must have IT-related experience demonstrating each of the four competencies listed below. Attention to detail: Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, considering the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. AND This position requires one year of specialized experience at the next lower (GS-11 or equivalent pay band) level. Specialized experience is experience that has equipped the applicant with the particular competencies/knowledge, skills, and abilities to perform the duties of the position and is typically in or related to the work of the position to be filled. Experience must be Information Technology (IT) related. SPECIALIZED EXPERIENCE: You must possess one full year (52 weeks) of specialized experience equivalent to the GS-11 (or equivalent pay band) level in the Federal service. Specialized experience is defined as: Developing and administering Configuration Management Plans (CMPs) and automated tools across enterprise-level IT environments. Managing and controlling hardware and software configuration items (CIs) and establishing and maintaining configuration baselines. Planning and executing configuration audits (Physical and Functional) to verify system integrity and reconcile discrepancies between live environments and CM databases. Coordinating cross-functional stakeholders to streamline IT changes and facilitating Change Advisory Boards (CABs).

Education

There is no positive education requirement for this position. How You Will Be Evaluated

Your qualifications will be evaluated based on your application materials (e.g., two-page resume, supporting documents), the responses you provide on the application questionnaire, the results of the USA Hire assessment, and the Structured Resume Review (SRR) required for this position. Structured Resume Review: Subject matter experts (SMEs) will review your resume to determine your technical qualifications for this position based on the required specialized experience. SMEs will review ONLY two (2) pages of your resume. SMEs will not review additional information beyond your resume (e.g., cover letter, links embedded in your resume). Applicants passing the structured resume review will move on to the next phase of the assessment process. If you meet the minimum qualifications stated in the vacancy announcement, you will be placed in one of the three pre-defined categories. The categories are "gold", "silver," and "bronze". Candidates placed in the "gold" category will be identified for referral to the hiring manager. How you will be evaluated for preference eligibility: Within each category, those entitled to veterans' preference will be listed at the top of the pre-defined category for which they are placed. Preference eligible with a service-connected disability of 10% or more will be listed at the top of the highest quality category (gold) depending on the position and grade level of the job. For more information on Category Rating, please go to Category Rating. For Certain Military Spouses: All applicants who meet the qualification requirements and military spouse noncompetitive eligibility requirements (see "Additional Information" section above) will be forwarded to the Selecting Official for consideration on a separate referral list. While veterans' preference is not a consideration when filling positions under the military spouse non-competitive hiring authority, preference eligibles are encouraged to submit their supporting documentation (DD-214, stating disposition of discharge or character of service, VA letter, SF-15, etc.). The assessments will evaluate you on the following general/technical competencies required to perform the job; please do not provide a separate written response: Accountability, Customer Service, Decisiveness, Flexibility, Interpersonal Skills, Problem Solving, Resilience, Configuration Management, Baseline & Lifecycle Control, Compliance and Auditing, Stakeholder Engagement. The assessment includes a cut score based on the minimum required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment. To be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires an online assessment. Do NOT include the following types of information in your resume/application. If any are included, you will be deemed INELIGIBLE for consideration. Classified or government sensitive information Social Security Number (SSN) Photos of yourself Personal information, such as age, gender, religious affiliation, etc. We recommend that you preview the online questions for this announcement before you start the application process. To preview the questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/13088481 Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Other Information

The following links provide information on various hiring authorities that do not fall under competitive examining procedures; however, they may enable you to apply through merit assignment procedures, or be eligible for a non-competitive appointment. Career Transition Assistance Plan (CTAP) Interagency Career Transition Assistance Plan (ICTAP) Military Spouse Non-Competitive Hiring Authority ICTAP and CTAP Eligibles: CTAP and ICTAP candidates will be eligible if it is determined that they have exceeded the minimum qualifications for the position by attaining at least a rating of 85 out of 100. Information about ICTAP eligibility is on the Office of Personnel Management's Career Transition Resources website at: Employee Guide to Career Transition Military Spouse: The spouse of a member of the armed forces seeking eligibility under the non-competitive hiring authority of certain military spouse MUST submit various required documentation by the closing date of the announcement in accordance with one of the three below eligibilities: Spouse of a member of the armed forces serving on active duty, Spouse of a service member who incurred a 100% disability, or Un-remarried widow or widower of a service member killed while performing active duty. Please review the "Required Documents" Section for specific documents pertaining to each of the above eligibilities that MUST be included with your application, if you are applying as a Military Spouse. Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES, or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Reasonable Accommodations (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended, that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received before starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency-Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.