ASSOCIATE DIRECTOR, SALES DATA ANALYTICS (HYBRID - CHARLOTTE, NC)

Compass Corporate

A family of companies and experiences

As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you’ve been hungry and away from home, chances are you’ve tasted Compass Group’s delicious food and experienced our outstanding service. We have over 284,000 US associates who work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today!

great people. great services. great results.

Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar.

This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email [email protected].

Position Summary

The Data Center & Construction Team is seeking a strategic and highly analytical Associate Director, Data Sales Analytics to partner with senior sales leadership, business operations teams, sales teams in driving business planning, sales forecasting, pipeline management, commercial performance, and strategic growth initiatives.

This role serves as a trusted advisor to Data Center Construction SVP of Sales, helping translate sales strategy into actionable plans, measurable objectives, and revenue outcomes. The Associate Director will lead key planning processes, drive forecast accountability across the organization, and provide the insights and structure necessary to support sustainable growth.

The ideal candidate combines strong analytical skills, an eye for detail and prior experience in a sales department. This individual will be responsible for managing and optimizing the sales technology stack, ensuring data integrity, system adoption, and effective utilization of CRM, reporting, and business intelligence tools. They will collect, analyze, and synthesize data from multiple systems to develop actionable insights, and reports that improve visibility into performance, strengthen decision-making, identify growth opportunities, and advance pipeline development.

This person will need to use business decision making exercise judgement and critical thinking, demonstrate solid business acumen, executive communication skills, and analytical expertise with the ability to collect information from multiple systems that are both technical and analogue. Influence and pace must be used to accomplish deadline driven projects, with the ability to pivot as business demands.

Key Responsibilities

Business Planning & Growth at Scale

• In coordination with the VP Sales Operations, Develop a product that allows sellers and VP’s to more seamlessly develop, aggregate, and prioritize market TAM to annual business plans.

• Lead annual and multi-year business planning processes (Automate TAM, Align Cross Sector Plan, Collection, Cleanse, Reviews, Lock, Track).

• Partner with sales and operational leadership to align on business segment and operations growth objectives and revenue targets. Annual Targets/ Quarterly Reviews/ Monthly Reviews & Biweekly Evaluations

• Facilitate business planning reviews and progress assessments throughout the year (SVP, VP, RVP)

• Identify risks and opportunities within business plans and flag to leadership so they can develop quick response and recommend corrective actions in the field. Develop executive-level insights and recommendations to support strategic decision-making.

Sales Forecasting & Revenue Management

• Own the organization's sales forecasting process, including quarterly and annual revenue projections. Ensure CRM holds Targets, BPlan, Target Prospects, Active, Pending & Forecast according to plan. Work with Data Analytics Sales Team “automate” Work with to RVP’s and Sellers and resolve discrepancies for them with urgency.

• Partner directly with senior sales leadership to review forecast performance, pipeline movement, and revenue risks. Help identify trends, blockers, or ways in which to accelerate pipeline volume or velocity

• Lead regular forecast review cadences with executive stakeholders, and align business targets, to realized field traction and in the year results. Develop and document mitigation (SVP , VP, RVP, Ops)

• Track forecasted opportunities throughout the sales cycle and ensure visibility into potential delays, obstacles, or changes in expected close timing. Raise to RVP, VP, SVP for awareness and action. Follow up on the resolve in a timely manner.

• Work closely with sales leaders to develop mitigation plans when forecasted opportunities are at risk.

• Identify replacement opportunities and pipeline coverage strategies to protect revenue commitments.

• Monitor forecast accuracy, pipeline conversion trends, and attainment performance.

• Deliver executive reporting and insights related to forecast health, revenue outlook, and business performance.

Pipeline & Performance Management

• Develop and execute a data-driven pipeline development strategy by leveraging CRM, market intelligence platforms, AI tools, and external data sources to identify priority accounts, emerging opportunities, and whitespace for prospecting efforts.

• Provide actionable recommendations to sales leadership that improve pipeline generation, conversion rates, velocity, and overall commercial performance.

• Serve as the primary business owner for sales analytics, ensuring insights are translated into actions that advance the pipeline and improve revenue outcomes.

• Develop Weekly Pipeline Views in Odyssey for RVP to utilize with sellers to track to minimum monthly quota and forecast .

• Standardize % Pending to signify Forecast opportunities, vs Active or preliminary across the business. And ensure all leaders and sellers adhere to this.

• Utilizing the CRM and all available analytics through systems and discussions. Establish reliable reporting and processes check points for the SVP that support pipeline health, opportunity management, and sales execution.

• Monitor key performance indicators related to pipeline development, proposal activity, and sales outcomes.

• Identify performance gaps and recommend actions to improve effectiveness.

• Support leadership teams with business reviews, pipeline inspections, and performance assessments.

• Drive accountability through reporting, and ongoing performance tracking.

Commercial Systems & Process Leadership

• Serve as the business owner of the sales technology stack, including CRM, reporting platforms, business intelligence tools, and sales enablement technologies.

• Serve as a business leader for CRM adoption, governance, and commercial process effectiveness.

• Establish standards for opportunity management, forecasting methodologies, and sales process execution.

• Promote data integrity and consistency across sales platforms.

Executive Partnership & Decision Support

• Develop executive presentations, strategic analyses, and business reviews.

• Translate complex data into actionable business recommendations.

• Support senior leadership with scenario planning, performance analysis, and strategic initiatives.

• Serve as a key advisor on sales performance, growth opportunities, and organizational priorities.

Qualifications

Required

• Bachelor's degree in Business, Finance, Economics, Analytics, or related field.

• 5+ years of experience in commercial strategy, business planning, sales operations, revenue operations, consulting, or related disciplines.

• Experience partnering directly with senior and executive leadership.

• Demonstrated success leading forecasting, planning, and performance management processes.

• Advanced Excel, PowerPoint, and business analytics capabilities.

• Exceptional communication, presentation, and stakeholder management skills.

• Strong analytical and problem-solving abilities.

• People and service oriented, with a desire to help others

Preferred

• Experience supporting complex B2B sales organizations.

• Experience with CRM platforms and sales reporting tools.

• Experience within foodservice, hospitality, or other multi-site service industries.

Apply to Compass Group today!

Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Compass Corporate maintains a drug-free workplace.

Applications are accepted on an ongoing basis.

Associates at Corporate are offered many fantastic benefits.

• Medical

• Dental

• Vision

• Life Insurance/ AD

• Disability Insurance

• Retirement Plan

• Paid Time Off

• Paid Parental Leave

• Holiday Time Off (varies by site/state)

• Personal Leave

• Associate Shopping Program

• Health and Wellness Programs

• Discount Marketplace

• Identity Theft Protection

• Pet Insurance

• Commuter Benefits

• Employee Assistance Program

• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023\_WageTransparency\_CorpAndFoodbuy.pdf) or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023\_WageTransparency\_CorpAndFoodbuy.pdf

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Req ID: 1585274

Compass Corporate

Bankston B Williams

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