Copy of Full Time MA

As a physician-founded and led organization, ensuring everyone has access to quality healthcare is what inspires us. The magic we’ve created lies in Carbon Health’s custom EHR and the collaboration among clinical teams, engineers, and designers who work side-by-side to deliver innovation like our hands free AI charting tool. That’s why we hire people who genuinely care about patients, solving healthcare challenges, and making a positive impact every day. Join us and help change the future of healthcare for the better. About The Role As a Full Time Medical Assistant (MA) in our Medical Assistant department, you will play a key role in supporting providers and ensuring a smooth, efficient patient experience. This hourly, full-time position combines hands-on clinical responsibilities with essential administrative duties, requiring strong attention to detail, excellent communication skills, and a commitment to high-quality, patient-centered care. You will work closely with physicians, nurses, and other care team members to prepare patients for visits, assist with procedures, and maintain accurate medical records in a fast-paced clinical environment.

What You'll Do

• Greet and prepare patients for examinations, including verifying information, obtaining vital signs, and documenting chief complaints
• Assist providers with examinations, treatments, and minor office procedures while maintaining patient comfort and safety
• Accurately document patient history, medications, allergies, and other relevant clinical information in the electronic medical record (EMR)
• Perform basic clinical tasks such as phlebotomy, injections, specimen collection, and point-of-care testing in accordance with training and protocols
• Ensure exam rooms are clean, stocked, and properly set up before and after patient visits
• Coordinate patient flow to optimize provider schedules and minimize wait times
• Communicate test results and provider instructions to patients as directed, ensuring understanding and appropriate follow-up
• Schedule appointments, manage referrals, and assist with prior authorizations as needed
• Handle phone calls, messages, and patient inquiries in a professional and timely manner
• Follow infection control, safety, and quality standards, including proper handling and disposal of biohazard materials
• Maintain accurate logs, documentation, and inventory of clinical supplies and equipment
• Collaborate with the clinical team to support quality improvement initiatives and a positive patient experience

Qualifications

• High school diploma or equivalent required
• Completion of an accredited Medical Assistant program strongly preferred
• Current Medical Assistant certification/registration (e.g., CMA, RMA, CCMA, NCMA) preferred or willingness to obtain within a specified timeframe
• Current Basic Life Support (BLS) certification or ability to obtain prior to start date
• Previous experience as a Medical Assistant in an outpatient or clinical setting preferred
• Proficiency with electronic medical records (EMR) systems and basic computer skills
• Strong communication and interpersonal skills, with the ability to interact professionally with patients, families, and staff
• Demonstrated ability to work in a fast-paced environment, manage multiple tasks, and prioritize effectively
• Attention to detail and accuracy in clinical documentation and administrative tasks
• Knowledge of basic medical terminology, vital signs, and standard clinical procedures
• Commitment to maintaining patient confidentiality and complying with HIPAA and organizational policies
• Ability to stand, walk, and perform clinical duties for extended periods, and lift or move patients and equipment as required by the role
• Fluency in English, with clear verbal and written communication skills