MED CARE EMERGENCY MEDICAL SERVICES INC logo

Emergency Medical Dispatcher

MED CARE EMERGENCY MEDICAL SERVICES INC

Mcallen, TXJobSeen 2w agoSeen in employer's feed 6 days ago

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At a glance

Compensation
No compensation found
Location
Mcallen, TX
Work Authorization
Not specified

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Job overview

The Emergency Medical Dispatcher handles incoming emergency and non-emergency calls, coordinates ambulance dispatch, and communicates with field personnel to support timely responses. The role monitors emergency-unit status, maintains records, and follows dispatch protocols and HIPAA regulations. Emergency Medical Dispatcher certification is preferred.

Skills & qualifications

RequiredNice to have

Skills

Emergency Call HandlingInformation GatheringAmbulance DispatchEmergency Response CoordinationUnit Status MonitoringRecord UpdatingCommunicationDispatch ProtocolsHIPAA Compliance

Qualifications

Emergency Medical Dispatcher Certification

Full job description

Job Title: Emergency Medical Dispatcher Summary: The Emergency Medical Dispatcher is responsible for handling incoming emergency and non-emergency calls, coordinating ambulance dispatch, and ensuring accurate and timely communication with field personnel. Key Responsibilities : - Answer emergency and non-emergency calls promptly and professionally. - Gather and document critical information from callers. - Dispatch ambulances and coordinate emergency response teams. - Monitor real-time status of emergency units and update records accordingly. - Communicate effectively with EMTs, paramedics, and supervisors. - Maintain compliance with dispatch protocols and HIPAA regulations. Qualifications: - Emergency Medical Dispatcher certification (preferred).

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