Campus Center Associate (Orleans County - Medina)

Location: Batavia, NY Category: Administrative/Professional Job Type: Full-time Posted On: Tue Oct 20 2026 Job Description:

GENERAL FUNCTIONS:

Assist the Director of Operations with campus center operations as they relate to academics, programs, student and faculty support, customer service, and other functions related to the general operations of the Center.

SPECIFIC RESPONSIBILITIES:

The following are typical responsibilities associated with a campus center associate position. The specific responsibilities will be assigned accordingly by the Director of Operations.

• Provide customer service to students, visitors, and colleagues during operating hours, which may include daytime, evening and/or weekend hours.

• Direct, support, and/or advise students in credit programs in the areas of career planning, course schedules, and/or academic assistance in accordance with College policies.

• Maintain a good working relationship with Admissions, Financial Aid, Records, Student Success Center, and other campus offices that support students.

• Assist the Director in the planning, coordination, and scheduling of credit and noncredit courses at the Center and/or community sites.

• Maintain necessary office records for credit and noncredit programs, including appropriate audit trails, in accordance with College policies.

• Plan, organize and monitor student activities and student groups/committees at the Campus Center.

• Serve as a liaison regarding room assignments/reservations, course evaluations and surveys, technology/media needs, textbook requests, and other needs.

• Assist with outreach and recruitment of new students in the community.

• Assist in the development of publications.

• Assist the Director and appropriate on-campus staff in the planning for seminars, conferences, advisory meetings, and other gatherings taking place at the Center.

• Attend meetings and events at other College sites and in the community as necessary.

• Perform other duties as assigned.

Job Requirements:

EDUCATION:

Associate's degree required; Bachelor's degree preferred.

EXPERIENCE:

Minimum one year of working in a clerical and/or customer service related role. Preference will be given to individuals with experience in Higher Education and/or with academic programs.

KNOWLEDGE SKILLS AND ABILITIES:

Must be versatile, creative, and capable of carrying out a variety of tasks with a minimum amount of supervision. Must possess sound organizational, computer, and clerical skills and be capable of handling a high degree of administrative responsibility. Must demonstrate an ability to communicate and work effectively with members of the college community and the public at large. Must be able to travel, if necessary. Must be able to demonstrate a strong commitment to diversity.

Additional Information:

SALARY AND CONDITIONS OF EMPLOYMENT:

This is a full-time position working 35 hours per week. Compensation is set at $42,573.90. Salary, benefits and conditions of employment are as set by the GEA contract. Must be able to work days, evenings, and occasional weekends.

BENEFITS:

• NYS Retirement

• Comprehensive Health and Dental Insurance through Independent Health and Delta Dental

• Vision Insurance through Eye Med

• FSA

• 20 days' vacation, 24 sick, 4 personal days and 14 holidays annually

• May use up to 10 sick days for family illness

• GCC Tuition Waiver for employee and dependents

• SUNY Tuition assistance at 4-year institutions

• May apply for Flexible Work Arrangement after 90 days of service

• Access to the Employee Assistance Program (EAP)

• Access to the fitness center, pool, studio, walking trails and more at the Richard C. Call Arena

• On Campus dining options for breakfast, lunch and dinner

• Access to approximately 90,000 items via GCC's Library Services

• Public Service Loan Forgiveness (PSLF) program