
Branch Manager
Wichita, KSJobSeen 1mo agoSeen in employer's feed 2 days ago
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Job overview
As the public face of Fidelity Bank, the Branch Manager builds customer relationships, represents the bank’s products and services, and leads a team to deliver exceptional experiences across all touch points while upholding the institution’s service legacy.
Skills & qualifications
Skills
Qualifications
Full job description
Description
BRANCH MANAGER
Job Overview: As the face of Fidelity to our customers, you’ll build relationships by positively representing our products, solutions and legacy of service. You’ll work in a team environment to engage customers and deliver an exceptional experience at all touch points. At Fidelity, we seek to deliver a level of service unsurpassed by any bank, anywhere, any size. Ready to represent a customer-oriented, community-focused organization? Let’s talk.
The candidate for this position will be responsible for:
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Ensuring delivery of superior customer service by all branch staff
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Leading team to deepen customer relationships through value-add recommendations
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Driving adoption of digital banking services through education and customer interaction
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Ensuring operational and regulatory compliance of the branch
Requirements for the position include:
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A bachelor’s degree in a business related field (may be waived in lieu of experience)
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Excellent interpersonal, written, and verbal communication skills
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A minimum of two years of supervisory experience
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A minimum of two years of banking or financial services experience
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A minimum of one year sales experience
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The ability to work late and/or flexible hours
EEO/Veterans/Disabled
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
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