LODGING MANAGER

Summary

About the position: This is a NAF Career Program position assigned to McConnell AFB. A recruitment or relocation incentive is authorized for this position, subject to selectee eligibility under 5 CFR Part 575. Recruitment incentives require 'newly appointed' status; relocation incentives require a current federal employee to move to a different geographic area This is a Regular Full Time (RFT) position with benefits (medical, dental, life insurance, retirement, 401(k), and annual/sick leave.

Duties

Responsible for the executive management, administration, technical and professional direction of the Lodging business operation in accordance with Air Force Standards. Exercises managerial authority to set long-range plans, goals, and objectives that integrate higher headquarters policies with local installation and squadron needs. Develops policies and procedures, which result in efficient and effective operation and utilization of all lodging assets. Structures organization to optimize use of resources and maximize efficiency and effectiveness of the lodging operation. Plans, schedules, and coordinates major activities for lodging projects and facilities with other installation squadrons and appropriate personnel to integrate and/or promote lodging operation and interests with other organizations on the installation. Performs or directs periodic or scheduled surveys, audits, and inspections to determine adequacy of lodging conditions, compliance with requirements, and to evaluate effectiveness of financial management/controls. Develops installation lodging cost reduction procedures and techniques. Prepares budget estimates and controls of disbursement of funds. Formulates current and long-range income and expense (operating), capital requirements, cash flow, and rate determination budgets. Performs surveillance over budget projections versus expenditures and accountability and disbursement of funds and evaluates and monitors occupancy and personnel expenses and payroll, maintenance, and supply costs to maintain profitability. Formulates current and long-range plans and justification for new lodging construction and major renovations and facility improvements using statistical and narrative information from lodging surveys and audits. Coordinates with Financial Management, Civil Engineering, and other appropriate organizations to obtain assistance and garner support. Establishes and maintains a cooperative liaison with local, state, and/or national lodging organizations, and chamber of commerce to foster better relations and enhance support of the installation's lodging requirements. Manages a distinguished visitor program. Oversees or directs a commercial lodging program for off-base quarters. Develops performance work statements for the Linen contract services. Measures compliance through inspections, audits, and customer critiques. Determines whether contractor performed work meets contract standards for authorization of payment. Determines goals and objectives for each subordinate supervisor and section. Develops or oversees the development of work plans used by subordinate supervisors. Hears and resolves group grievances or serious employee complaints. Makes decisions on training needs and encourages employee self-development. Evaluates subordinate supervisors and serves as the reviewing official on evaluation of nonsupervisory employees. Assures reasonable equity of performance standards and rating techniques developed by subordinate supervisors. Selects candidates for key vacancies and coordinates/approves recommended selection of other positions, taking into consideration skills, qualifications, and mission requirements. Promotes an environment in which employees are empowered to participate in and contribute to effective mission accomplishment. Recognizes and takes appropriate action to correct situations posing a threat to health and safety of subordinates. Performs other related duties as assigned. Will perform "on-call" duties on a rotational basis during non-staffed hours of operation. If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/13073701 Qualifications

Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 10/12/2026 Business Based Action, Outside Applicant Veteran, and Transition Hiring Preference In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application. Qualifying Experience: Must have experience that shows progressively responsible administrative, technical, professional or other work which has provided a knowledge of executive management principles and practices, and progressively responsible experience or as an Assistant Lodging Manager in a military or commercial hotel. This responsibility must have included daily hotel operations encompassing economic soundness of program operations, accounting and supply procedures, facility management and renovation, and staff management and supervision. Certified Hospitality Administration (through American Hotel & Lodging Association) or Certified Rooms Division Executive certification is desired. You will be evaluated on the basis of your level of competency in the following areas:

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. How You Will Be Evaluated

Your resume and supporting document will be evaluated against the qualifications of the position. Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination has been made that you have inflated your responses to meet the position's qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility. You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation. To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.,) for professional and personal references on your resume. Other Information

Individual must fully meet qualification/eligibility/background requirements for this position. U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. Territory for three (3) or more consecutive years immediately preceding the start of Federal Affiliation or a signed memorandum indicating the installation's decision on the 3-year residency requirement. Male applicants born after December 31, 1959 must be registered for Selective Service. Direct deposit is required. Satisfactorily complete an employment verification (E-Verify) check. A probationary period may be required. Pre-employment requirements must be satisfactorily met prior to Entrance on Duty (EOD). Multiple positions may be filled from this job opportunity announcement. And additional selections may also be made from this job opportunity announcement. Selection(s) are subject to restrictions resulting from hiring preferences and priority consideration eligible. This is a Nonappropriated Fund (NAF) position carrying out Morale, Welfare and Recreation (MWR) activities for the Air Force and Space Force. Applicants must be able to provide a REAL ID or present a combination of source identity documents authorized to facilitate access to the installation. Please contact the servicing HR Office with any questions. A $4,000 recruitment incentive may be authorized for the selected candidate with a 24-month service agreement.