Implementation Specialist, Restaurant Systems
Atlanta, GAJobSeen 1w agoSeen in employer's feed 5 days ago
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Job overview
The Implementation Specialist, Restaurant Systems assists with rolling out back-of-house software designed to optimize labor costs, manage food waste, and streamline employee scheduling. The role combines hands-on training with backend data analysis, partnering with a software vendor to train restaurant management teams and helping build, validate, and implement labor rules and analytics across corporate and franchisee-owned locations.
Skills & qualifications
Skills
Full job description
Job Summary
The Implementation Specialist, Restaurant Systems is responsible for assisting in the rollout of our the Back of House (BOH) software designed to optimize labor costs, manage food waste, and streamline employee scheduling.
This position is a unique blend of hands-on training and backend data analysis. The role partners directly with our software vendor to co-facilitate large-scale training classes for restaurant management teams. In addition, the role is responsible to analyze data, helping to build, validate, and implement critical labor rules and analytics across both corporate and franchisee-owned locations.
Duties and Responsibilities (other duties as assigned)
Program Deployment & Execution
Training & Implementation (Classroom Facilitation)
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Co-Facilitate Training: Partner with our software vendor to deliver engaging, high-energy training sessions for large groups of general managers, district managers, and franchisees.
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System Adoption: Ensure end-users thoroughly understand BOH systems, including scheduling tools, inventory management, and labor matrix configurations.
Labor System Configuration & Analytics Validation
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Rule Creation & Testing: Assist in translating local labor laws, minor regulations, and company productivity standards into backend software configurations.
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Data & Analytics Validation: Audit, test, and analyze labor matrices to ensure the software accurately generates schedules, tracks metrics, and hits labor targets before deploying to live stores.
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Franchisee Support: Assist franchise owners in setting up and customizing their labor parameters, helping them interpret their data to align with operational needs while maintaining brand standards.
It is the policy of Papa John’s to provide equal employment opportunities for all applicants and team members without regard to race, color, religion, sex, age, marital status or civil partnership, national or ethnic origin, pregnancy or maternity, veteran status, uniformed service (as defined by 10 U.S.C. §101 (a)(5)), protected disability status, genetic information, sexual orientation, gender identity, gender reassignment, or gender expression, or any other characteristic protected by statute or law.
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