Enterprise ServiceNow SPM Architect

Description and Requirements Job Description Who You'll Work With As a modern technology company, our Slalom Technologists are disrupting the market and bringing to life the art of the possible for our clients. We have passion for building strategies, solutions, and creative products to help our clients solve their most complex and interesting business problems. We surround our technologists with interesting challenges, innovative minds, and emerging technologies. Title: Enterprise ServiceNow - SPM Architect What You'll Do As an SPM Architect, you will serve as a subject matter expert and thought leader for ServiceNow Strategic Portfolio Management (SPM) engagements and pre-sales activities. You will architect, propose, and lead solution delivery based on requirements provided by the Slalom team and clients. Your solutions will be holistic, scalable, and designed with repeatable patterns for maximum productivity. You will engage confidently with both business and technology stakeholders, demonstrating high business proficiency, professional maturity, and executive presence. Lead ServiceNow SPM implementation workshops to deliver business process designs, technical requirements, user stories, and solution artifacts Architect end-to-end SPM solutions including Demand Management, Project Portfolio Management (PPM), Agile Development, Resource Management, Strategic Planning, Scenario Planning, Investment Funding, and OKR/Goal Management Develop comprehensive solution design documents and roadmaps from complex business and operational requirements Partner with clients using a future-focused mindset to understand enterprise portfolio, investment, and strategic planning goals, aligning ServiceNow capabilities to long-term business outcomes Lead and participate in design workshops, development, testing, deployment, and organizational change activities across enterprise and public sector accounts Architect portfolio operating models, governance frameworks, demand intake processes, investment prioritization methodologies, and resource capacity planning solutions Ensure quality delivery of SPM solutions leveraging ServiceNow best practices, platform standards, and proven implementation patterns Advise executive stakeholders on portfolio governance, strategic alignment, investment optimization, and enterprise planning maturity Mentor teammates on SPM platform best practices including portfolio management, resource planning, financial tracking, Agile methodologies, and strategic planning capabilities Respond to Requests for Information and Proposals (RFIs/RFPs) with authoritative SPM content, implementation approaches, and value propositions Contribute to practice development through delivery accelerators, thought leadership, industry insights, and SPM-focused client offerings Collaborate across ServiceNow workflows including ITSM, ITOM, APM, Enterprise Architecture, and Financial Management to deliver integrated portfolio management solutions What You'll Bring: You are a seasoned portfolio and strategic planning practitioner who thrives in complex enterprise environments and has a track record of delivering transformational ServiceNow SPM implementations. 5+ years of hands-on ServiceNow SPM design and delivery experience, with deep expertise across Demand Management, PPM, Resource Management, Strategic Planning, and Agile Development Proven ability to deliver complex SPM implementations with multiple stakeholders - recommending and executing solutions that drive measurable business value and organizational alignment Passion for leveraging ServiceNow SPM to transform how organizations plan, prioritize, fund, and execute strategic initiatives Ability to communicate and build relationships at all levels of an organization - from PMO leaders and portfolio managers to C-suite executives - translating complex portfolio concepts for both technical and non-technical audiences Strong consultative approach with the ability to assess portfolio mana