Scheduler
New Bedford, MA · HybridJobSeen todaySeen in employer's feed today
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Job overview
The Workforce Scheduler coordinates staffing needs across multiple locations with program supervisors and staff, using UKG/UltiPro. The role supports scheduling and timekeeping, trains staff and management, monitors schedules and timecards, helps fill open shifts, and reports workforce data. The schedule includes afternoons and one weekend day, with flexibility in timing, and a mix of in-office and hybrid work.
Skills & qualifications
Skills
Qualifications
Full job description
Description Come join one of the areas largest employers! See everything going at LifeStream on our facebook and Instagram page Schedule is: Afternoons and one weekend day *Can be flexible on what those times are* *A mix of in office and hybrid* LifeStream is an equal opportunity employer About LifeStream LifeStream, Inc. is a nonprofit human services organization dedicated to supporting individuals with intellectual and developmental disabilities and acquired brain injuries. We provide residential, community-based, and support services that promote independence, dignity, and inclusion. Position Summary The Workforce Scheduler works closely with program supervisors and staff to coordinate staffing needs across multiple locations using UKG/UltiPro. Primary Responsibilities Provide technical support to staff and management regarding UKG scheduling and timekeeping software issues as they arise. Provide training to management and staff on scheduling processes and UKG system functionality. Collaborate with management teams regarding staffing levels, open positions, call-outs, vacancies, and staffing ratios at residential program locations. Audit employee schedules and timecards on a regular basis to ensure scheduled hours accurately match worked hours. Assist in outreach to relief and per diem employees to address staffing needs and open shifts. Collect, analyze, and report workforce data to support programmatic needs and budgetary goals. Ability to work independently while also functioning as a collaborative team member. Excellent interpersonal and customer service skills. Qualifications and Experience High School diploma or equivalent. Associate or Bachelor degree preferred. Previous experience with scheduling software required. Experience with UKG (UltiPro/Kronos) preferred. Knowledge of Microsoft Excel, including spreadsheets, reports, and data analysis. Knowledge of 24/7 residential services or human services programming preferred. Experience generating and interpreting staffing, overtime, vacancy, and utilization reports.
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