Clinic Care Technician Float Pool

Building Location:

Building A - Duluth Clinic - 1st Street

Department:

2041850 PRIMARY CARE FLOAT POOL - SMDC HOSP

Job Description:

The Clinic Care Technician is primarily responsible for providing assistance with daily patient flow in the clinic setting. These duties may include greeting and rooming patients, obtaining vital signs, documenting in patient chart, stocking, and cleaning exam room, ordering and maintaining clinic supplies, assisting with clerical duties, and all other duties as assigned. This position may float to support other areas as assigned.

Education Qualifications:

Key Responsibilities:

• Supports and assists providers and clinical staff with administrative and select patient care tasks

• Supports patient scheduling and work queue needs as assigned

• Follows up on no-shows and works with providers to review and approve add-ons

• Greets patients, supports virtual visits, completes identification verification, height, weight and obtains vitals

• Chaperones exams as needed

• Administers questionnaires and documents in electronic medical record

• May perform limited patient care tasks based on training

• Processes incoming mail, scans, copies, and faxes as needed, prints and updates forms, answers internal phone calls, and may place office supply orders

Preferred Qualifications:

• Customer service skills

• Ability to follow direction and perform tasks within scope of role

• Experience in healthcare or patient care experience

• Experience using electronic medical record

• Medical terminology

Licensure/Certification Qualifications:

Certification/Licensure Required:

• Basic Life Support (BLS) within 30 days of hire

Union:

• This position will support departments under different contract and non-contract environments including but not limited to, UFCW, USW and non-contract locations. Hired candidates may hold one or more casual positions to work at required sites.

• USW Wage Range: $17.32-$25.80

• UFCW Wage Range: $17.04 - $25.29

• Non Contract Wage Range: $15.96 - $23.94

• This position will be a member of each contract where applicable based on work sites.

• This position will float to:

• Duluth Clinic 1st Street

• Duluth Clinic 2nd Street

• Duluth Clinic 3rd Street

• West Duluth Clinic

• Lakeside Clinic

• Lakewalk Clinic

• Hermantown

• Proctor

• Duluth Family Medical Clinic

• Superior Urgent Care

FTE:

0

Possible Remote/Hybrid Option:

Shift Rotation:

Day Rotation (United States of America)

Shift Start Time:

07,0730,08,0830,0845,09

Shift End Time:

1530,1600,1630,1700,1730,1745,1945

Weekends:

yes

Holidays:

Yes

Call Obligation:

No

Union:

DC USWA Main & Neighborhoods (DCUMN)

Compensation Range:

$17.32 - $25.80

Employee Benefits at Essentia Health:At Essentia Health, we’re committed to supporting your well-being, growth, and work-life balance. Our comprehensive benefits include medical, dental, vision, life, and disability insurance, along with supplemental options to fit your needs. We offer a 401(k) plan with employer contributions to help you plan for the future, and we invest in your professional development through training, tuition reimbursement, and educational programs. To help you thrive both at work and at home, we provide flexible scheduling, generous time off, and wellness resources focused on your physical, mental, and emotional health. Please note that benefit eligibility may vary. For full details, refer to your benefit summary or contact our HR Service Center at (218) 576-0000.

It is our policy to afford EEO to all individuals, regardless of race, religion, color, sex, pregnancy, gender identity, national origin, age, disability, family medical history, genetic information, sexual orientation, marital status, military service or veteran status, culture, socio-economic status, status with regard to public assistance, and other factors not related to qualifications, including employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or membership or activity in a local human rights commission, or any other category as defined by law.