Pension Coordinator (Hartford, CT)
Hartford, CT · HybridFull-time$17–31.3/hrPosted 6 days agoStill listed 4 days ago
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At a glance
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Job overview
The Pension Coordinator provides accurate, timely support to internal and external Large Case Pensions customers in a customer service call center. The role handles routine questions, data changes, payment stops and reissues, and document management tasks. It follows prescribed policies, procedures and service metrics. The position uses a hybrid work model, with office attendance Tuesday through Thursday and work at home Monday and Friday.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Position Summary The Pension Coordinator will be responsible for providing accurate and timely support to internal and external Large Case Pensions customers in Customer Service Call Center, working independently within prescribed policies, procedures and service metrics for routine questions, data changes, payment stop and reissue. Additional responsibilities include document management functions including scanning, uploading electronic documents, and producing/mailing letters.
Hybrid Work Model The Pension Coordinator is required to report to the office every Tuesday, Wednesday, Thursday and WAH Monday & Friday. Hours are 7:45am-4:15pm EST.
Required Qualifications Knowledge Of: -Phone etiquette, 1 yr customer service, Microsoft Office products. Skill In: -Strong organization skills, attention to detail and accuracy. -Ability to work effectively in a team environment and adapt to changing priorities, be responsible and reliable. -Strong written and oral communication skills.
Preferred Qualifications Knowledge Of: -Call Center responsibilities and file management experience, knowledge or experience in pensions, bilingual language. Skill In: -Strong organizational skills, attention to detail and accuracy, strong Excel and Word skills.
Education High School Diploma
Anticipated Weekly Hours 40
Time Type Full time
Pay Range The typical pay range for this role is:
$17.00 - $31.30 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments.
We anticipate the application window for this opening will close on: 11/05/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
How this job compares
Set against the 33,893 open Customer Service jobs on Olive Jobs, counted November 4, 2026.
- Pay
- This posting$17–31.3/hr
- Connecticut median$18–21/hr229 hourly ranges
- US median$18–23/hr16,795 hourly ranges
This range's midpoint, $24.15/hr, is 21% above the Connecticut median midpoint ($20/hr) — in the top quarter of Customer Service hourly ranges in Connecticut.
- Openings
- Olive Jobs lists 371 open Customer Service jobs in Connecticut and 33,893 across the US. 1% of them nationwide are listed as remote or flexible.
- Hiring the most in Connecticut
- Home Depot42 open
- Walgreens23 open
- Apple17 open
- Experience
- This posting asks for at least 1 year of experience; Customer Service postings that state a minimum ask for 1 year at the median (8,837 postings).
- Education
- This posting asks for a high school diploma; 11,196 of the 33,893 open Customer Service jobs (33%) ask for a high school diploma or higher.
Counted across the open, public US postings on Olive Jobs on November 4, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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