Senior Agentic UX Designer

Job Duties

Join the world's largest HVAC company!

Make your mark at the world's largest HVAC company

Daikin Applied is seeking a talented Sr Agentic UX Designer. The Sr Agentic UX Designer will design experiences in which AI agents can understand intent, make decisions, take actions, and collaborate with humans in understandable, trustworthy, controllable ways. You will translate complex human and agent capabilities into clear user journeys, conversational and adaptive interactions, prototypes, and interaction patterns while defining human-agent workflows, designing appropriate levels of autonomy and human oversight, prototyping agent behaviors, validating concepts with users, and dive into analytics to understand the impact these experiences are having on end users. Come be a part of an exciting journey at Daikin Applied, where innovation and excellence drive ourevery endeavor!

Location: Plymouth, MN - Hybrid or Remote

What you will do:

Operate within the Daikin Applied UX process, which includes discovery, ideation, visualization, and testing

Advocate the needs of the user, fostering a shared understanding of the customer-centric intersection between design, content, business and brand

Facilitate customer discovery sessions to uncover user needs, preferences, and pain points

Design intuitive, low-friction solutions, validate them through iterative testing, and refine them based on user feedback, to ensure alignment with real-world expectations

Work iteratively and collaboratively with a cross-disciplinary team (product managers, software engineers, designers, researchers), using lean and agile methodologies to explore, test, and implement designs

Lead end users, development team and partners with impact, and guide decision-making through a customer-focused approach rather than a 'technology first' mindset

Develop comprehensive user journey maps and task flows to visualize end-to-end user experiences and foster a better understanding of customer behavior

Sketch out low-fidelity wireframes, build interactive prototypes, and leverage Daikin Applied's design system to deliver high fidelity mockups

Lead design reviews to validate them with the design team, product managers, engineering teams, and business stakeholders

Optimize the effectiveness of new and existing features by proactively planning, performing, and advocating validation techniques like usability testing, user research, and interpreting analytic data

What's in it for you:

Medical/Dental/Vision coverage, PTO, 401K match, support for community involvement and much more

The ability to make an impact and shape your career with a company that is passionate about growth

The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best

Minimum Qualifications:

Bachelors Degree or equivalent experience

5+ years of experience in design of mobile, web and embedded user interfaces

Lead discovery activities and user testing

Significant experience with customer discovery techniques, including user interviews, usability testing, and journey mapping

Strong grasp of information architecture, design patterns, and interaction design for data-heavy applications

Strong communication, collaboration, and presentation skills

Expertise using Figma, Sketch, or the equivalent

Advanced knowledge of design systems and how to apply them, while still creatively solving design problems

Understanding of HTML, CSS, and other web technologies

Strong written and verbal command of the English language

Work visa sponsorship is not available for this position

Preferred Qualifications:

8+ years of experience in design of mobile, web and embedded user interfaces

Benefits:

Daikin Applied offers the following benefits for this position, subject to applicable eligibility requirements:

Multiple medical insurance plan options + dental and vision insurance

401K retirement plan with employer contributions matching 100% of the first 3% of employee contributions and 50% on the next 2% of employee contributions

Company provided life insurance + optional employee paid voluntary life insurance, dependent life coverage and voluntary accident coverage

Short term and long term disability

3 weeks of paid time off for new employees + 11 company paid holidays

Vacation accrues on a monthly basis, unless applicable federal, state and local law requires a faster accrual

Paid sick time in accordance of the federal, state and local law

Paid parental leave and tuition reimbursement after 6 months of continuous service

The typical annual base salary for this position ranges from $90,000 - $153,300 (+ 10% bonus) in Minnesota. The range displayed represents the pay range for all positions in the job grade which this position falls. Individual base pay will depend on a wide range of factors including your skills, qualifications, experience, and location.

#LI-RS11 #LI-hybrid #LI-remote

Employment is contingent upon successful completion of pre-employment requirements, including verification of employment history, education, background screening, and drug testing where permitted by law. Safety-sensitive positions may require cannabis (marijuana) testing. All testing and employment decisions will comply with applicable federal, state, and local laws.

If you're looking for an engaging career with growth opportunities in a supportive environment, you'll love a career at Daikin Applied!

Equal Opportunity Employment: It is the policy of Daikin Applied to provide equal employment opportunity (EEO) to all persons regardless of race, creed, color, religion, gender, gender identification, sexual orientation, age, national origin, disability, protected veteran status, genetic information, marital status, membership or activity in a local commission, or any other characteristic protected by federal, state or local law.

Minimum Education Required

Bachelor Degree

Minimum Experience Required

5 - 20 years

Shift

First (Day)

Number of Openings

1

Public Transportation Accessible

Yes

Veterans Encouraged to Apply

No

Physical Required

Yes

Drug Test Required

Yes

Compensation

$11.41 / Hourly

Postal Code

55441

Job Type

Full Time

Place of Work

On-site

Requisition ID

R004613

Job Benefits

Not specified