Customer Engineering Manager, SLED, Central, Google Public Sector

Customer Engineering Manager, SLED, Central, Google Public Sector

Share Customer Engineering Manager, SLED, Central, Google Public Sector

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Experience owning outcomes and decision making, solving ambiguous problems and influencing stakeholders; deep expertise in domain.

Share Customer Engineering Manager, SLED, Central, Google Public Sector

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XMust be a US Citizen to meet customer and compliance requirements, including potential access to classified information.Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Chicago, IL, USA; Ann Arbor, MI, USA; Detroit, MI, USA; Kansas City, MO, USA; Madison, WI, USA .

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.

• 10 years of experience with cloud architecture in a customer-facing role.

• 3 years of experience managing a team through sales processes, operations and career development, including account mapping, quota setting, performance management, and managing sensitive information.

• Ability to travel up to 50% of the time, as required.

Preferred qualifications:

• 5 years of experience supporting or selling to state, county, local municipal agencies, and academic institutions.

• 2 years of experience using generative AI products.

• Experience with product and solution life-cycles, building tools, architecting and developing for scalable deployments, including data platforms, ML platforms, AI infrastructure and generative AI to support customer missions.

• Experience presenting to technical stakeholders and executive leaders, including delivering messages to audiences, asking tactical questions, and driving business opportunities.

About the job

As a Customer Engineering Manager in SLED Central (South and Great Lakes/Ohio Valley), you will lead a customer engineering team, deploying a team of subject matter experts responsible for working alongside our customers to provide trusted technical and solution advice to accelerate workload migration and remove technical impediments.

Google Public Sector (https://about.google/intl/ALL\_us/public-sector/#:~:text=We) brings the magic of Google to the mission of government and education with solutions purpose-built for enterprises. We focus on helping United States public sector institutions accelerate their digital transformations, and we continue to make significant investments and grow our team to meet the complex needs of local, state and federal government and educational institutions.Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $192000 - $267000 (USD) + 42.86% bonus target + equity + benefits

Learn more aboutbenefits at Google (https://www.google.com/about/careers/applications/benefits/) .

Responsibilities

• Lead a Customer Engineering team for two clusters within SLED Central and build a growth culture, focusing on talent strategy and development to deliver cloud transformation outcomes for our customers and accelerate business goals for your territory.

• Foster partnerships with key customers across the book of business and provide leadership related to cloud transformation and relevant industry trends.

• Partner with Google Cloud Sales leadership to define technical go-to-market strategies and execution plan for the team's book of business.

• Balance technical leadership with operational excellence; lead workload and opportunity review meetings and provide insight into how to achieve a technical agreement and migration strategy, working directly with our customers, partners, and prospects.

• Work cross-functionally across Google and our partners to resolve technical roadblocks including capacity needs, constraints and product challenges affecting customer satisfaction.

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) .

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See alsoGoogle's EEO Policy (https://www.google.com/about/careers/applications/eeo/) ,Know your rights: workplace discrimination is illegal (https://careers.google.com/jobs/dist/legal/EEOC\_KnowYourRights\_10\_20.pdf) ,Belonging at Google (https://about.google/belonging/) , andHow we hire (https://careers.google.com/how-we-hire/) .

If you have a need that requires accommodation, please let us know by completing ourAccommodations for Applicants form (https://goo.gl/forms/aBt6Pu71i1kzpLHe2) .

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also https://careers.google.com/eeo/ and https://careers.google.com/jobs/dist/legal/OFCCP_EEO_Post.pdf If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: https://goo.gl/forms/aBt6Pu71i1kzpLHe2.