Code Enforcement Officer I (Code Compliance) (Civil Service)

The Code Enforcement Officer I investigates, inspects, and enforces municipal, land development, and property maintenance codes within city boundaries. Schedules and performs systematic property maintenance inspections to maintain or achieve minimum property standards. ## Essential Functions 1 Conducts and performs inspections on city properties, projects, buildings, and developments to ensure compliance with all municipal, state, and federal regulations. 2 Identifies, determines, and compiles non-compliant concerns and addresses issues with appropriate parties; takes accurate data and information concerning code violations and enforces code compliance. 3 Investigates non compliant problems and makes recommendations for corrective action; communicates and collaborates with developers and other individuals to address code violations and make changes; performs follow up work and assistance as needed. 4 Creates accurate and professional notices of violation; takes photographs and gathers evidence while performing inspections; issues citations and responds to citizen complaints. 5 Educates and provides information to citizens, developers, and the general public; interprets laws and regulations while educating public on laws regulations and code standards. 6 Drafts, maintains, and edits documents regarding inspections, code enforcement activities, and code violations; 7 Remains up to date on all current code standards and changes in regulations; maintains certifications and attends professional development as needed. 8 Drives vehicles throughout the city to perform inspections and address compliance and code violations. 9 Performs any and all other work as needed or assigned. ## Minimum Qualifications EDUCATION: - High school diploma or GED. EXPERIENCE: - Two (2) years of heavy citizen/customer service contact resolving complaints and/or conflicts, service and/or billing disputes. EQUIVALENCY: - A current Code Enforcement Officer Trainee certification (or higher) issued by the Texas Department of Licensing and Regulations (TDLR) will meet the education and experience requirements. LICENSE and CERTIFICATION: - Valid drivers license with good driving record. - Must obtain certification as a Code Enforcement Officer Trainee issued by TDLR within probationary period. OTHER REQUIREMENTS: - Availability to work varying shifts including nights, weekends and holidays. PREFERENCES: - Bilingual in English/Spanish is a plus. - Effective oral and written communication skills. - Exceptional customer service skills. - PC and report writing skills. - Ability to testify in court and deal effectively with the public. {=html} - Ability to work under time sensitive situations. - Ability to work with community stakeholders and develop community partnerships. - Ability to demonstrate a high level of professionalism. This position requires an ONLINE exam that covers the following categories: - Reading Comprehension - Applying Policies - Sentence Clarity - Business Correspondence - Spelling Candidates meeting the minimum qualifications will be sent a secure link to take the exam. ## Supplemental Information Knowledge and Skills 1 Knowledge of municipal, state, and federal regulations. 2 Knowledge of inspection protocols, policies, and procedures. 3 Ability to determine code violations and suggest corrective action. 4 Ability to issue citations and communicate with various individuals 5 Ability to interpret, educate, and apply regulations to correct compliance issues. 6 Ability to use computer programs, software, and equipment. 7 Ability to provide calm, professional, and excellent customer service. 8 Ability to manage time and complete multiple tasks. 9 Communicating effectively verbally and in writing 10 Establishing and maintaining effective working relations ips.