Housing Inspector

We have a Direct Hire Opportunity with our client, a Berkshire County non-profit organization. They are seeking a Housing Inspector to conduct inspections of residential rental properties participating in state and federally funded housing assistance programs. This position plays a critical role in ensuring that housing units meet health, safety, and housing quality standards while supporting positive relationships with landlords, property owners, and program participants. Property Inspection & Compliance Conduct initial, annual, special, and follow-up inspections of residential rental properties. Evaluate units for compliance with housing quality, health, safety, and habitability standards. Identify deficiencies and document findings clearly and accurately. Prepare inspection reports and ensure timely communication of results. Monitor inspection schedules and ensure required deadlines are met. Assist landlords and residents in understanding inspection findings and corrective actions. Maintain a working knowledge of applicable housing regulations, inspection requirements, and housing quality standards. Utilize agency software systems and databases to document inspections and maintain accurate records. Participate in inspections conducted on behalf of regional housing programs when necessary. Customer Service & Communication Serve as a professional point of contact for landlords, residents, property owners, and program participants. Explain inspection processes, requirements, and compliance expectations in a clear and objective manner. Respond promptly to telephone and email inquiries. Coordinate with housing program staff to ensure timely follow-up regarding inspection results and compliance issues. Maintain professionalism and impartiality when working with diverse populations and housing providers. Reporting & Administration Maintain detailed electronic records and inspection documentation. Prepare reports and compliance-related data as requested. Track inspection outcomes and support agency reporting requirements. Participate in staff meetings, training programs, and professional development activities. Qualifications Required High School Diploma, GED, or equivalent. Valid Massachusetts Driver's License. Reliable transportation and ability to travel throughout Berkshire County. Strong written and verbal communication skills. Proficiency with Microsoft Office (Word, Excel, Outlook) and basic computer applications. Ability to prepare clear, concise, and accurate reports. Strong organizational skills and attention to detail. Ability to work independently while maintaining communication with team members. Housing Quality Standards (HQS) certification is required within one year of hire. Training and certification support will be provided. Preferred Experience in property management, facilities maintenance, inspection services, construction, building trades, code enforcement, housing programs, or a related field. Human services, customer service, or community-based experience. Familiarity with housing regulations, building standards, or compliance programs. Housing Quality Standards (HQS) certification or willingness to obtain certification within one year of hire. Ideal Candidate The successful candidate will possess strong observational skills, sound judgment, excellent communication abilities, and a commitment to ensuring safe, quality housing for Berkshire County residents. They will be comfortable balancing regulatory compliance with customer service and will enjoy working both independently in the field and collaboratively with program staff.