
Housing Search Case Manager
Pittsfield, MAJobSeen todaySeen in employer's feed today
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Job overview
The Housing Search Case Manager assesses housing barriers for homeless or at-risk clients, connects them with services and housing opportunities, and supports them through applications, searches, and move-in transitions. The role maintains relationships with clients after placement, coordinates with service providers and colleagues, and conducts home visits as needed. A bachelor’s degree is preferred but may be substituted with two years of relevant work experience.
Skills & qualifications
Skills
Qualifications
Full job description
Bilingual strongly encouraged to apply! Please submit cover letter and resume - Conduct Housing Based Assessment to best determine the immediate client concerns and/or barriers related to accessing and sustaining housing including, but not limited to: income, employment, housing, food and nutrition, adult education, legal, health, life skills, mental health, substance abuse, family relations, mobility, community involvement/linkages, safety, prevention skills, transportation and domestic violence; - Obtain resources and services as requested and/or needed to address barriers to housing as stated above including but not limited to; CORI resolution, credit problems, and assistance with financial applications; - Develop partnerships and collaborations with internal and external service providers to ensure client receives comprehensive services within Housing First Framework; - Assist client with move-in transition supports including but not limited to; furniture and furnishings assistance, budget support, and other resources and services as needed; - Maintain on-going relationship with placed clients and/or ensure that they are connected to community supports and services; - Make home visits to clients who have obtained permanent housing as needed and/or requested. - Develop and implement a housing intake/history with homeless and/or at-risk of homelessness clients; - Develop and implement a tracking system for clients regarding their housing search and placements; - Ensure that all homeless or at-risk clients are assisted with completion of standardized, universal applications; - Ensure that all clients receive explanation and assistance with navigating housing application processes including referral to all appropriate housing opportunities, including but not limited to, local housing authorities, regional non-profit housing agencies, private management companies, and community development corporations - Assist clients as needed with on-going housing search including but not limited to, contacting prospective landlords and/or management companies, accompanying clients to view and apply for units, attending appointments at housing agencies and other search activities as they present; - Collaborate with other staff to develop housing leads and landlord contacts through outreach activities; - Coordinate housing search efforts with internal and external resources; - Share information regarding housing opportunities with other staff; and - Work closely with the other staff to develop and conduct housing search workshops to address varied needs and stages of housing search. - Bachelor's degree preferred; may be substituted for 2 years of relevant work experience - At least 2 years of experience in non-profit social services programming or related field - Case Management and assessment experience with homeless individuals and families; - Experience with crisis intervention regarding issues such as homelessness, mental health, and substance abuse; - Experience assisting clients with housing barriers, including legal, financial, psychological and criminal; - Knowledge and experience with MA state service systems including but not limited to, DTA, the DCF, and DMH; - Knowledge and experience with service agencies and resources for homeless individuals and families; - Experience with direct service delivery; - Willingness to accompany clients as needed to appointments; - Willingness to work as part of a team to promote the goals of the program and agency; - Sensitive to the needs of the homeless, low income and diverse populations; - Ability to work in a busy, diverse team setting; - Excellent time management, organizational and communication skills; - Bi-lingual Preferred ***COVER LETTER AND RESUME REQUIRED***
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