Sales Experience Manager - Men's Tailored Suiting, Bergdorf Goodman
New York, NYFull-time$86–107K/yrPosted 1w agoStill listed 3 days ago
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At a glance
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Job overview
The Sales Experience Manager leads the men's tailored suiting department, focusing on customer service, relationship-building, sales performance, and a customer-first culture. The role oversees merchandise operations, partners with buyers and client development leads, and manages departmental priorities, budgets, compliance, and team performance. The position represents Bergdorf Goodman while balancing loyalty to the brand and its vendors.
Skills & qualifications
Skills
Benefits
Full job description
WHO WE ARE:
A New York landmark since 1901, Bergdorf Goodman represents the global pinnacle of style, service and modern luxury. With its rich history of showcasing leading and emerging designers, the iconic store at 5th Avenue and 57th Street—the crossroads of fashion—is a singular destination for discerning customers around the world. BG.com expands on Bergdorf Goodman's heritage, showcasing coveted collections for men and women in an unparalleled online shopping experience. Bergdorf Goodman is part of Exemplar Luxury Group, the luxury collective uniting coveted brands with unrivaled customer experiences. Job Description:
WHO WE ARE:
A New York landmark since 1901, Bergdorf Goodman represents the global pinnacle of style, service and modern luxury. With its rich history of showcasing leading and emerging designers, the iconic store at 5th Avenue and 58th Street—the crossroads of fashion—is a singular destination for discerning customers around the world. BG.com expands on Bergdorf Goodman's heritage, showcasing coveted collections for men and women in an unparalleled online shopping experience. Bergdorf Goodman is part of Saks Global's portfolio of top luxury retail brands and real estate assets. For more information on the latest news and events at Bergdorf Goodman, visit bergdorfgoodman.com or follow the brand on Instagram and YouTube.
YOU WILL BE:
The Sales Experience Manager, [Department] leads with a focus on customer service and relationship-building, embodying Bergdorf Goodman's values of Excellence, Imagination & Graciousness. Driving department performance, partnering across teams, and inspiring a high-performing, customer-first culture, this leader ensures seamless sales experience representing Bergdorf Goodman.
WHAT YOU WILL DO:
- Champion the vision and culture of Bergdorf Goodman while balancing brand loyalty to both BG and the vendor
- Increase sales growth and overall department performance with company vision and values, partnering with leaders
- Oversee all merchandise-related operations, including presentation standards, returns, damages, and vendor/merchant communication
- Lead team execution across department functions, identifying and addressing risks or roadblocks
- Contribute to store-wide strategic goals by establishing departmental priorities and building aligned projects
- Partner with Buyers to review business performance and implement action plans to improve results
- Collaborating with Client Development Leads to establish and execute client engagement strategies
- Analyze customer behavior, trends, and feedback—both internal and external—to inform and adapt department strategies (e.g., focus programs)
- Plan and manage the departmental budget, ensuring adherence to expense guidelines while maximizing revenue
- Enforce audit compliance and uphold department and stockroom operational controls.
- Lead, develop, and manage team performance to achieve business and service objectives
YOUR LIFE AND CAREER AT EXEMPLAR LUXURY GROUP:
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Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation
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Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate
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Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)
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An amazing employee discount
Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).
Thank you for your interest with Exemplar Luxury Group. We look forward to reviewing your application.
Exemplar Luxury Group is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Exemplar Luxury Group and would like to request special assistance or an accommodation, please contact [email protected].
Salary Range $85,808 - $107,260* Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.
How this job compares
Set against the 6,834 open Sales Manager jobs on Olive Jobs, counted November 7, 2026.
- Pay
- This posting$86–107K/yr
- New York median$115–160K/yr265 salary ranges
- US median$95–145K/yr3,590 salary ranges
This range's midpoint, $97K, is 31% below the New York median midpoint ($140K) — in the lowest quarter of Sales Manager salary ranges in New York.
- Openings
- Olive Jobs lists 472 open Sales Manager jobs in New York and 6,834 across the US. 9% of them nationwide are listed as remote or flexible.
- Hiring the most in New York
- Anytime Fitness39 open
- Michaels18 open
- Carter's/OshKosh15 open
- Experience
- Sales Manager postings that state a minimum ask for 5 years of experience at the median; the middle half ask for 3 to 5 years (4,649 postings).
- Education
- 804 of the 6,834 open Sales Manager jobs (12%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on November 7, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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