
Senior Director Enterprise Insights
Northwestern Mutual Life Insurance Company
MILWAUKEE, WIJobSeen 1w agoSeen in employer's feed 1w ago
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Job overview
The Senior Director Enterprise Insights serves as Northwestern Mutual’s expert in integrating consumer and client information across the decision journey. The role advocates for consumer perspectives across the enterprise and partners with marketing, digital product, and product teams. It leads research planning and delivery, translates data into actionable narratives and strategies, and oversees tracking, flagship research, and communications studies.
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Full job description
JOB REQUIREMENTS: About The Job Serves as Northwestern Mutual's expert in the integration of consumer and client information and insights across the consumer decision journey - from awareness to purchase - to optimize the marketing funnel and experience. You will ensure the voice of the consumer and client (messaging and targeting) is appropriately represented in all aspects of marketing, acting as the organization's chief storyteller and a proactive, respected advocate for consumer and client perspectives across the enterprise. You will act as a strategic partner and consumer insight consultant in support of marketing planning, strategy, and advertising campaign development. You will also partner with digital product and product teams to provide insights on product development and innovation. What You'll Do: *Develop annual consumer and client research plan and budget based on learning objectives and key initiatives, encompassing both ongoing tracking programs and highly custom, high-impact research engagements *Build and lead a team to deliver the full scope of consumer and client research projects, including deeply understanding business issues, identifying specific questions to address for different stakeholders, determining best research methodology and vendor, negotiating best price, and delivering actionable learning to drive business growth within needed timelines *Serve as the organization's chief storyteller proactively translating consumer and client data into compelling, memorable narratives that inform strategy, inspire action, and elevate the voice of the consumer and client at all levels of the organization *Deliver research expertise by succinctly interpreting and synthesizing multi-source data into insights that lead to actionable marketing strategies and plans for the brand; continually innovate richer research capabilities *Apply deep knowledge of qualitative and quantitative research methodologies to understand and predict consumer and client behavior, purchase motivation, and to identify category, channel, product, and marketing opportunities *Address broader business issues and provide macro learning and thought leadership as a secondary function *Oversee ongoing consumer, client, and brand tracking programs including continuous and wave-based trackers providing actionable insights, reporting, and presentation of results to key stakeholders *Oversee the execution and provide leadership support for the Planning & Progress Study Northwestern Mutual's highly successful, long-running flagship research program ensuring its continued rigor, relevance, and strategic impact *Lead the design and execution of PR-focused surveys and Strategic Communications research, providing the consumer and client data that fuels impactful earned media and communications initiatives *Deliver deep consumer and client understanding for the financial services category, adjacent... For full info follow application link. EEO/AA Employer/Vets/Disability ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/E25AE54842334B3C Qualified females, minorities, and special disabled veterans and other veterans are encouraged to apply.
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