FT Business Supervisor
KANSAS CITY, KSFull-timeSeen todaySeen in employer's feed today
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At a glance
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Requirements
Credentials this posting asks for.
Job overview
The Business Supervisor manages daily operational requirements at a UPS center, including safety processes, service elements, and key performance indicators. The role manages labor cases and Workday updates, oversees on-road activities, and coordinates end-of-day service provider routines. It also covers dispatch and manager responsibilities as needed, while training, coaching, and supervising others.
Skills & qualifications
Skills
Qualifications
Full job description
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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Description:
This position manages the daily operational business requirements of the center including safety processes, service elements, and Key Performance Indicators (KPIs). This position manages Labor cases and Human Resources (Workday) updates. This position manages various On Road activities as well as coordinates end of day service provider routine. This position covers On Road, Package Dispatch, and manager responsibilities as needed. This position trains, coaches, and supervises others.
Responsibilities
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Performs key performance indicator analysis for high gain employees
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Provides performance recap for manager’s results and expectations daily
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Oversees part-time center supervisors and ensures daily tasks and training are completed
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Reviews and updates the customer experience dashboard, onboards new customers
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Performs general dispatch planning and adjustments with a daily review of the RTWs
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Manages on road dispatch and communicates service provider load adjustments to the others
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Coordinates vehicle lineup with various groups, including dispatch and wash
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Prepares discipline, grievances, and service provider concerns
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Monitors the GSHRMIS dashboard and all safety compliance components
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Covers Business Manager responsibilities when necessary
Required Qualifications
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Excellent communication skills
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Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) and a working knowledge of UPS Software and Systems including Time and Labor, DCS, ODSe, GTS, Workday
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On Road experience and PDS Skills including knowledge of DPS, DMS, and Dispatch Principles
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Department of Transportation (DOT) Medical CardPreferences
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Knowledge of Preload operations
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Familiar with processes in the following groups: HR, Labor, Automotive, IE, BaSE
Additional information
Employee Type:
Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Other Criteria:
UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.
Basic Qualifications:
Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
How this job compares
Set against the 1,922 open Operations Supervisor jobs on Olive Jobs, counted November 4, 2026.
- Pay
- This postingNot listed
- US median$71–86K/yr540 salary ranges
- US median$26–43/hr432 hourly ranges
- Openings
- Olive Jobs lists 36 open Operations Supervisor jobs in Kansas and 1,922 across the US. Under 1% of them nationwide are listed as remote or flexible.
- Hiring the most in Kansas
- UPS (this employer)14 open
- Smithfield Foods3 open
- Federal Aviation Administration2 open
- Experience
- Operations Supervisor postings that state a minimum ask for 3 years of experience at the median; the middle half ask for 2 to 4 years (938 postings).
- Education
- 41 of the 1,922 open Operations Supervisor jobs (2%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on November 4, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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