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Service Manager Trainee

Pep Boys

Phoenix, AZFull-time$22.48–33.21/hrSeen todaySeen in employer's feed today

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At a glance

Compensation
$22.48–33.21/hr
Location
Phoenix, AZ
Schedule
Full-time
Work Authorization
Not specified

Olive lists jobs from US employers, including remote roles you can work from the United States.

Job overview

The Service Manager Trainee supports the overall operation of the store and service center through leadership, sales, and customer service. The role includes ensuring safe operations and compliance with policies and regulations, while providing technical, administrative, operational, and motivational direction to develop a high-performance team.

Skills & qualifications

RequiredNice to have

Skills

People ManagementLeadershipApproachabilityCustomer FocusDrive for ResultsIntegrity and TrustVerbal CommunicationWritten CommunicationPresentation SkillsBusiness AcumenOrganizationTime ManagementPractical MathPractical ReadingLifting 50 Pounds

Qualifications

Two Years Related ExperienceTwo-Year College or Technical ProgramValid State Driver's LicenseEquipment Safety Certification

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
401(k) Match
Paid Time Off

Full job description

181583

Job Description

Position Summary

A Manager in Training is responsible for the effective overall operation of the store and service center through motivational leadership, and is responsible for delivering expected sales and customer Service throughout the unit; ensure the store and service center operates under safe conditions according to established policies and procedures and in compliance with federal and state regulations; provides technical, administrative, operational and motivational direction to develop a dynamic high performance team.

Duties & Responsibilities

  • Sales, Profit and Productivity

  • Customer Service

  • Merchandise Presentation and Facility Maintenance

Knowledge, Skills, and Abilities

  • Strong people management and leadership skills

  • Approachability

  • Customer Focus

  • Drive for Results

  • Integrity and Trust

  • Strong verbal and written communication skills

  • Presentation Skills

  • Sound business sense

  • Strong organization and time management skills

  • Practical math skills

  • Practical reading skills

Physical Demands/Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Physical Demands

  • Extensive standing, walking, pushing and reaching.

  • Need full range of motion for reaching, bending and stooping.

  • Repetitive movement of hands, arms and legs.

  • Lifting of heavy equipment of up to 50 pounds.

  • May work outside and be exposed to weather.

  • Exposure to adverse weather conditions, chemicals, odors, dirt and dust.

  • Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Minimum Educational and /or Experience Level

  • Two years related experience in retail management, preferably automotive

  • Completion of two-year college or technical school program

  • Equivalent combination of education and experience with proven results

Certificates, Licenses, and/or Registrations

  • Current, valid drivers license issued in state of residence

  • Equipment Safety Certification

Benefits

  • Medical, dental, and vision benefits

  • Life insurance

  • Short Term Disability

  • Supplemental benefits

  • 401(k) with company match

  • PTO and holiday pay

  • On-demand pay partner (DailyPay)

  • Reduced benefits available for part-time team members

Pay Range

  • $22.48 to $33.21 per hour based on experience

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Status

Full-time

How this job compares

Set against the 2,590 open Retail Management jobs on Olive Jobs, counted November 6, 2026.

Pay
  • This posting$22.48–33.21/hr
  • Arizona median$22–23/hr24 hourly ranges
  • US median$20–25/hr859 hourly ranges

This range's midpoint, $27.85/hr, is 24% above the Arizona median midpoint ($23/hr) — in the top quarter of Retail Management hourly ranges in Arizona.

Openings
Olive Jobs lists 55 open Retail Management jobs in Arizona and 2,590 across the US. Under 1% of them nationwide are listed as remote or flexible.
Hiring the most in Arizona
Experience
Retail Management postings that state a minimum ask for 2 years of experience at the median; the middle half ask for 1 to 3 years (1,234 postings).
Education
186 of the 2,590 open Retail Management jobs (7%) ask for a bachelor's degree or higher.

Counted across the open, public US postings on Olive Jobs on November 6, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.

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