Human Resources Manager

Rodenhiser Home Services is looking for a hands-on, people-focused HR Manager to lead all HR functions for our multi-trade home services company. This role is perfect for someone who is empathetic, organized, confident, and comfortable supporting managers and employees at all levels.

You will be a key partner in shaping our culture, supporting our teams, and driving performance across the organization.

KEY RESPONSIBILITIES

Recruiting & Talent Acquisition

• Lead recruiting for trades (HVAC, Plumbing, Electrical, Carpentry, Painting, Architecture, Drafting) and office/warehouse roles via Jazz/HR

• Partner with Marketing to promote the employment brand and organize hiring events.

Employee Relations & HR Operations

• Act as a trusted advisor on employee relations, fostering a respectful and inclusive workplace.

• Lead HR operations, including compliance, policy management, training, and development.

• Manage investigations, documentation, corrective actions, and exit interviews.

• Support performance management, coaching, and career development.

• Ensure consistent policy application and maintain a culture aligned with “Nice People, Great Service.”

• Act as a neutral party, providing a balanced perspective for both employees and leaders.

Benefits, 401(k), & Insurance Coordination

• Lead annual open enrollment and employee benefits education.

• Facilitate annual analysis of the company’s self-insured health plan.

• Administer the 401(k) plan including eligibility tracking, enrollments, contributions, audits, and compliance.

• Serve as a liaison for captive insurance programs including Worker’s Compensation, General Liability, and Automotive/Fleet.

Payroll & Compensation

• Manage payroll compliance, deductions, and garnishments.

• Administer compensation plans for Service Managers and Sales team.

• Support payroll audits and resolution on payroll concerns.

Safety Program Oversight & Risk Mitigation

• Work with the safety committee to develop, implement, and monitor the company-wide safety program.

• Analyze claim trends and safety with insurance partners.

• Collaborate with managers to improve safe working practices and reduce injuries.

• Lead safety communications, training, and incident response.

Licensing & Credential Management

• Maintain inventory and compliance of all employee licenses, trade certifications, and role-specific credentials.

• Ensure renewals are completed on time with zero lapses in credential compliance.

• Maintain secure digital records of all licenses and certifications.

Performance Reviews & Compensation Compliance

• Oversee and ensure the timely completion of all performance reviews by department managers.

• Maintain and update salary bands in compliance with Massachusetts wage transparency laws.

• Support annual compensation reviews.

HRIS, Compliance & Organizational Support

• Oversee HRIS workflows in ADP Workforce Now.

• Maintain compliance with Massachusetts and federal labor laws.

• Update Employee Handbook and HR policies.

• Coordinate company-wide training and compliance initiatives.

• Support EOS processes and organizational planning.

EXPERIENCE/EDUCATION/COMPETENCIES:

• 5-8 Years of progressive HR experience.

• Bachelor’s degree in human resources management or related SHRM or equivalent credentials.

• Strong knowledge of Massachusetts employment law and Worker’s Compensation.

• Proficiency with ADP Workforce Now and JazzHR.

• Experience overseeing safety programs or analyzing insurance loss data (preferred).

• Demonstrated success recruiting across trades and office roles.

• Strong professionalism, confidentiality, communication skills, and judgment.

• Ability to balance empathy with firmness and consistency.

COMPENSATION

Rodenhiser Home Services is an equal-opportunity employer committed to fair and equitable pay practices. The expected base salary range for this position is $90,000 to $120,000, based on responsibilities, experience, and other relevant factors. Total compensation is determined through a structured review considering experience, education, certifications, and licenses.

COMPREHENSIVE BENEFIT PACKAGE

• Health & Wellness: Medical, Dental, Vision, Disability, Life, AD&D, and MA PFML

• Time Off: Paid Vacation, Holidays, Parental Leave

• Financial: 401(k) and employer match

• Growth: Tuition reimbursement, career development

• Perks: Product discounts and more

Join the team where your voice matters and your work makes a difference.

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