Pacific Regional Business Operations Manager

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Department Summary:

MITRE | Pacific Regional Operations (N554) is where frontline defense meets cutting-edge innovation. Based in Hawaii and operating at the heart of U.S. Pacific Command (USPACOM), our team plays a critical role in shaping the future of joint and coalition military operations across one of the most strategically important regions in the world.

As a forward-deployed force multiplier, we work side-by-side with warfighters, senior commanders, and Service Components to accelerate operational advantage through mission-driven analysis, C4I systems integration, and rapid concept development. From real-time support to live operations and joint exercises, to influencing the next generation of Command and Control (C2) technologies, our team is embedded where the action is—and where it matters most.

N554 brings deep operational insight into the development of Concepts of Operation (CONOPS), mission threads, and capability assessments. We connect frontline realities to emerging tech, bridging operational gaps with rapid, relevant, and resilient solutions. We also strengthen ties between U.S. forces and our Pacific Allies, enabling stronger coalition interoperability and shared modernization efforts.

This is not your typical desk job—this is national security at the operational edge. It's high-impact, high-tempo work that shapes real-world outcomes across the Pacific Theater. And yes, it's Hawaii—a unique setting where purpose meets paradise. This position would also require periodic trips to Australia to be at the leading edge of shaping and building a strategic work program with one of the longest allies in the Indo-Pacific region.

If you’re ready to make a difference, influence mission outcomes, and work in one of the most geopolitically vital regions on Earth, join N554 and be part of something bigger.

Roles & Responsibilities:

PACOM Regional Operations Department (N554), within MITRE’s Mission Driven Integration Center is seeking a candidate to serve as the Pacific Regional Business Operations Manager. Core responsibilities for this position include:

• Drive workforce and resource planning by evaluating staff capacity, skills, availability, utilization, and projected demand to identify gaps, risks, and opportunities for resource optimization.

• Lead staffing and hiring coordination in partnership with organizational leadership, resource managers, Talent Acquisition, and Human Resources to translate workforce needs into actionable recruiting and staffing priorities.

• Establish and maintain workforce planning processes, operating rhythms, dashboards, and reporting that provide leadership with visibility into demand, resource availability, staffing pipelines, hiring progress, and emerging workforce risks.

• Serve as a trusted operational partner to leadership, providing data-driven analysis and recommendations on workforce composition, resource allocation, staffing trade-offs, and hiring priorities.

• Coordinate cross-functional workforce activities to address competing staffing needs, resolve resource constraints, and improve responsiveness to changing organizational priorities.

• Develop and continuously improve workforce management practices, leveraging analytics, automation, and approved AI-enabled tools to strengthen demand forecasting, resource planning, operational efficiency, and decision support.

• Manage the regional battle rhythm to enable regional MNS leaders the ability to focus on business development, sponsor management, and the execution of the regional strategy.

Basic Qualifications:

• Typically requires a minimum of 8 years of related experience with a Bachelor’s degree; or 6 years and a Master’s degree; or a PhD with 3 years’ experience; or equivalent combination of related education and work experience.

• Demonstrated experience in workforce planning, resource management, staffing, or operational planning within a complex organization.

• Experience assessing workforce demand, resource capacity, skills, and availability to inform staffing and hiring priorities.

• Demonstrated ability to analyze workforce and operational data, identify trends and resource gaps, and develop actionable recommendations for leadership.

• Experience coordinating cross-functional staffing and hiring activities in partnership with organizational leaders, Human Resources, Talent Acquisition, or resource managers.

• Strong organizational, analytical, and problem-solving skills, with the ability to manage competing priorities and exercise independent judgment.

• Excellent communication and stakeholder management skills, with demonstrated ability to influence decisions and drive execution without formal authority.

• Proficiency with Microsoft Office applications, including Excel, PowerPoint, Teams, and SharePoint.

• Must have an active Top Secret U.S Government issued Security Clearance. Per the U.S. Government’s eligibility requirements, you must be a U.S Citizen to be considered for a security clearance.

• This position requires a minimum of 3 days per week on-site.

Preferred Qualifications:

• Bachelor’s Degree and 10 years of related experience; or 8 years and a Master’s degree; or a PhD with 5 years’ experience; or equivalent combination of related education and work experience

• Process Mapping, Modeling, and Simulation

• Business Systems Engineering and Process Improvement experience

• Demonstrated capability for strategic planning and ability to provide actionable plans to MITRE and /or government sponsors

• Active TS/SCI

This requisition requires the candidate to have a minimum of the following clearance(s):

Top Secret

This requisition requires the hired candidate to have or obtain, within one year from the date of hire, the following clearance(s):

Top Secret

Salary compensation range and midpoint:

$146,400 - $183,000 - $219,600 Annual

Work Location Type:

Onsite

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local or international law.

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