Administrative Program Coordinator I - Paramedic Education

Join us at Cleveland Clinic Akron General Hospital where we have been providing world-class care to our community for over 100 years. Here, we strive for patient-centered care and comfort with our collaborative team of healthcare professionals. We are committed to serving the community and treating our patients as family.

As an Administrative Program Coordinator, your work directly assists in the coordination and development of innovative policies and improvement initiatives. Serving as a liaison across various departments, you will identify opportunities to facilitate an efficient workplace where fellow caregivers can support patients and deliver world-class treatments. This position offers the chance to grow your career within an innovative setting, all while making a difference in healthcare every day.

A caregiver in this role works variable shifts between 8:30 a.m. - 10:00 p.m. and must be flexible to work occasional weekends or evenings.

This position requires occasional travel to Wayne College, a satellite location, several times a year.

A caregiver who excels in this role will:

• With guidance from the Director, lead or coordinate multiple projects and policy initiatives.

• Update, monitor, and manage databases.

• Develop scorecards and milestones to track progress.

• Analyze project improvements and progress.

• Report on discrepancies and variances.

• Coordinate project prioritization and assist with policy and initiative implementation.

• Assist with the scheduling, coordination, preparation, and communication of meetings.

• Attend meetings and record key outcomes.

• Support all office administrative functions.

• Develop and maintain updates.

• Coordinate applications for three EMT classes and two paramedic cohorts each year, totaling five classes annually.

• Manage admissions process logistics.

• Handle the distribution of information, paperwork, homework assignments, forms, and updates for both students and instructors throughout the course session.

• Assist with graduation ceremonies and periodic testing events, sometimes held on Saturdays.

• Manage routine communication and organization for classroom and program needs.

Minimum qualifications for the ideal future caregiver include:

• Associate's Degree and two years of administrative experience or customer service

• OR High School Diploma/GED and four years of experience

• OR Bachelor's Degree

• Computer skills and experience with software applications

Preferred qualifications for the ideal future caregiver include:

• Bachelor's Degree in Business Administration, Healthcare Administration, or related field

• Healthcare experience or related organization

• Knowledge of project management and communication practices

• Certification as EMS provider

• Experience with student services

• Experience with Accreditation in an educational setting

Physical Requirements:

• Ability to perform work in a stationary position for extended periods

• Ability to operate a computer and other office equipment

• Ability to travel throughout the hospital system

• Ability to communicate and exchange accurate information

• In some locations, ability to lift up to 25 pounds

Personal Protective Equipment:

• Follows Standard Precautions using personal protective equipment as required for procedures.

Pay Range

Minimum hourly: $18.88

Maximum hourly: $28.80

The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities