
Adjudicator, Provider Claims - Remote (Inbound Provider Calls)
Remote · USJob$14.76–31.97/hrSeen todaySeen in employer's feed today
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At a glance
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Job overview
The Adjudicator, Provider Claims supports provider claims adjudication by responding to provider inquiries, investigating claim issues, and helping ensure appropriate resolution. The role handles incoming calls, researches and adjudicates claims, collaborates with internal teams, and contributes to quality, production, and efficiency initiatives. The schedule is a closing shift, Monday through Friday, with hours varying by time zone.
Skills & qualifications
Skills
Qualifications
Full job description
Mon - Fri
Closing shift
12pm -8:30pm EST
11am - 7:30pm CST
10am - 6:30pm MST
9am - 5:30pm PST
Inbound Provider Call
JOB DESCRIPTION Job Summary
Provides support for provider claims adjudication activities including responding to providers to address claim issues, and researching, investigating and ensuring appropriate resolution of claims.
Essential Job Duties
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Provides support for resolution of provider claims issues, including claims paid incorrectly; analyzes systems and collaborates with respective operational areas/provider billing to facilitate resolution.
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Collaborates with the member enrollment, provider information management, benefits configuration and claims processing teams to appropriately address provider claim issues.
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Responds to incoming calls from providers regarding claims inquiries - provides excellent customer service, support and issue resolution; documents all calls and interactions.
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Assists in reviews of state and federal complaints related to claims.
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Collaborates with other internal departments to determine appropriate resolution of claims issues.
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Researches claims tracers, adjustments, and resubmissions of claims.
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Adjudicates or readjudicates high volumes of claims in a timely manner.
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Manages defect reduction by identifying and communicating claims error issues and potential solutions to leadership.
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Meets claims department quality and production standards.
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Supports claims department initiatives to improve overall claims function efficiency.
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Completes basic claims projects as assigned.
Required Qualifications
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At least 2 years of experience in a clerical role in a claims, and/or customer service setting, including experience in provider claims investigation/research/resolution/reimbursement methodology analysis within a managed care organization, or equivalent combination of relevant education and experience.
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Research and data analysis skills.
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Organizational skills and attention to detail.
•Time-management skills, and ability to manage simultaneous projects and tasks to meet internal deadlines.
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Customer service experience.
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Effective verbal and written communication skills.
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Microsoft Office suite and applicable software programs proficiency.
To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V
Pay Range: $14.76 - $31.97 / HOURLY
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
How this job compares
Set against the 627 open Claims Specialist jobs on Olive Jobs, counted November 5, 2026.
- Pay
- This posting$14.76–31.97/hr
- US median$19–41/hr78 hourly ranges
This range's midpoint, $23.37/hr, is 23% below the US median midpoint ($30/hr) — in the lowest quarter of Claims Specialist hourly ranges across the US.
- Openings
- Olive Jobs lists 627 open Claims Specialist jobs across the US. 20% of them nationwide are listed as remote or flexible.
- Hiring the most across the US
- The Hartford231 open
- Travelers Insurance Company99 open
- Axis43 open
- Experience
- This posting asks for at least 2 years of experience — less than three in four Claims Specialist postings that state a minimum ask for (median 5 years, across 558 postings).
- Education
- 88 of the 627 open Claims Specialist jobs (14%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on November 5, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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