Management and Program Analyst

Summary

WHAT IS LARGE BUSINESS AND INTERNATIONAL? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Position(s) are to be filled in following area(s): LBI - Office of Program and Business Solutions - Resource Solutions: Learning and Education REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILS

Duties

The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position. Serves as a management and program analyst with oversight of at least two (2) projects/programs, supporting the development and/or interpretation of guidance on program planning, execution, and evaluation. The incumbent advises leadership and team members and ensures all project tracking and documentation aspects are completed accurately, thoroughly, and timely. Performs regular and recurring analytical studies and assists with projects affecting select program areas within the agency. Independently conducts in-depth analysis of performance management reports and briefs management on any conflicts within findings. Compiles and presents oral or written findings to a limited audience within LB&I. Collaborates with senior analyst in conducting detailed analysis of performance management reports, identifies problems in timeliness of annual performance appraisals and reports to the information to management for resolution. STANDARD POSITION DESCRIPTIONS (SPD): PD21337, PD21338, and PD21339 Visit the IRS SPD Library to access the position descriptions. Requirements

Probationary Period - A person who is required to go through a probationary period and then is transferred, promoted, demoted, or reassigned before he or she completes such period is required to complete the remainder of the probationary period in the new position Government Credit Card - Obtain and use a Government-issued charge card for business-related travel. ADDITIONAL REQUIREMENTS SHOWN IN QUALIFICATIONS SECTION Qualifications

Federal experience is not required. Experience may have been gained in the public sector, private sector or through Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week, on your resume. You must meet the following requirements by the closing date of this announcement. QUALIFICATION REQUIRMENTS: To qualify for this position, you must meet the qualification requirements outlined below: SPECIALIZED EXPERIENCE/EDUCATION GS-09: To be eligible for this position, you must have one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the GS-07 grade level in the Federal service.Specialized experience includes: Experience applying fact-finding, analytical, and evaluative methods to gather, organize, and examine information concerning program operations, work processes, or administrative activities; identifying procedural issues; and documenting findings and recommended corrective actions. Experience preparing and presenting data, interpretations, conclusions, and recommendations orally and in writing to support reviews of program operations and the achievement of established goals and objectives. OR EDUCATION: You may substitute education for specialized experience as follows: A master's or equivalent graduate degree in any field of study. OR Two (2) full years of progressively higher-level graduate education leading to any field of study. OR LL.B. or J.D., if related. OR COMBINATION OF EDUCATION AND EXPERIENCE: A combination of graduate education and experience equivalent to that described above. SPECIALIZED EXPERIENCE/EDUCATION GS-11: To be eligible for this position, you must have one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the GS-09 grade level in the Federal service. Specialized experience includes: Experience gathering, assembling, and analyzing facts concerning functional programs, operations, and work processes; conducting studies or evaluations; identifying problems or procedural deficiencies; developing alternative courses of action; and recommending changes to methods, processes, or administrative procedures. Experience planning and coordinating project activities; establishing work objectives, schedules, and milestones; monitoring project progress; and preparing and presenting plans, findings, and recommendations orally and in writing to management or other stakeholders. OR EDUCATION: You may substitute education for specialized experience as follows: A Ph.D. or equivalent doctoral degree. OR Three (3) full years of progressively higher-level graduate education leading to a Ph.D. or equivalent doctoral degree. OR LL.M., if related. OR COMBINATION OF EDUCATION AND EXPERIENCE: A combination of qualifying graduate education and experience equivalent to that described above. SPECIALIZED EXPERIENCE GS-12: To be eligible for this position, you must have one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the GS-11 grade level in the Federal service. Specialized experience includes: Experience conducting operational reviews, analytical studies, or program evaluations; analyzing inventory, workload, workflow, or performance information; identifying delays, gaps, overlapping activities, or procedural deficiencies; evaluating the effects of proposed changes; and recommending revisions to operating methods, staffing, work processes, or administrative procedures. Experience planning, scheduling, implementing, monitoring, and evaluating projects or studies; establishing project objectives, milestones, resource requirements, and evaluation criteria; coordinating project activities; and documenting project results and recommended actions. Experience analyzing business measures against established standards; developing spreadsheets, reports, or other work products to track and communicate program data; identifying operational problems; evaluating alternative solutions through cost-benefit, risk, or comparable analyses; and recommending a course of action. Experience preparing and delivering reports, project papers, manuals, directives, job aids, training materials, briefings, or other technical products; presenting findings and recommendations to management; and negotiating resolution of disputed recommendations or proposed changes. AND You must also meet the following requirement(s): TIME AFTER COMPETITIVE APPOINTMENT (TACA): By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens" TIME IN GRADE (TIG): For positions above the GS-05, applicants must meet applicable time-in-­grade requirements to be considered eligible. One year (52 weeks) at the next lower grade level is required to meet the time-in-grade requirements for the grade you are applying for. For positions at the GS-05, you cannot advance to the GS-05 if you have held a GS-02 in the past 52 weeks. There is no TIG restriction for GS-02, 03 or 04 positions. For more information on qualifications please refer to OPM's Qualifications Standards.

Education

A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here (Section 3, Explanation of Terms) or here for Foreign Education Credentialing instructions. We recommend choosing an evaluator from a member organization of one of the following national associations of credential evaluation services: National Association of Credential Evaluation Services (NACES) or Association of International Credentials Evaluators (AICE). How You Will Be Evaluated

Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. Applicants who disqualify themselves will not be evaluated further. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): Accountability Attention to Detail Customer Service Decision Making Flexibility Influencing/Negotiating Integrity/Honesty Interpersonal Skills Learning Oral Communication Planning and Evaluating Problem Solving Reading Comprehension Reasoning Self-Management Stress Tolerance Teamwork Technical Competence Writing Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration. Rating: Your application will be evaluated in accordance with the Service's Merit Promotion Plan. A quality group rating will be used to rank and select eligible candidates. If qualified, you will be assigned to one of three quality level groups, Superior/Best Qualified, Highly Qualified and Qualified. Referral: Eligible applicants rated in the highest quality group, may be referred to a selecting official for consideration. Candidates, if required to participate in a selection interview (telephonic and/or in person at the discretion of the Selecting Official in accordance with hiring practices), will be interviewed in quality group order. We will not reimburse costs related to the interview such as travel to and from the interview site. Performance Appraisal and Awards - Will not be used in determining your overall rating. Any performance appraisal/evaluation and award documentation you provide will be forwarded to the selecting official. The selecting official will review this documentation and give it due weight consideration during the overall selection process. IRS employees may obtain their most recent awards listing at https://persinfo.web.irs.gov/. If you are a displaced or surplus Federal employee (eligible for the Career Transition Assistance Plan (CTAP), you must receive a score of Highly Qualified or better to be rated as "well qualified" to receive special selection priority. Benefits

As a current employee, you know the great benefits we offer. Should you have any questions about benefits, please contact the Employee Resource Center (ERC) at 1-866-743-5748 option #1 for ERC. Other Information

Consider each location carefully when applying. If you are selected for a location, that location will become your official post of duty. In the event that a building is closed due to rent management, new hires may be placed in a local commuting location. Additional jobs may be filled from this announcement or any other source to fill these vacancies. Alternative work schedule, staggered work hours may be available. Salary: General Schedule (GS) Locality Pay tables may be found under Salaries & Wages.