Case Manager

Experience Required

Yes

Minimum Education Required

College

Training Required/Provided

Yes

Expected Start Date

11/09/2026

Compensation

$16.00 - $18.00 / hourly

Hours Per Week

40

Number Of Positions

1

Shift

Monday through Friday 8 to 5

Job Description

Adult Case Manager – Behavioral Health

We are seeking a dependable, compassionate, and motivated Adult Case Manager to join our behavioral health team. This position works directly with adults experiencing mental health, substance use, housing, financial, medical, and other barriers to stability and independent living.

The Adult Case Manager will assist clients with identifying needs, establishing individualized goals, accessing community resources, coordinating services, and maintaining engagement with behavioral health and medical providers. This position requires someone who is comfortable working both independently and as part of a multidisciplinary treatment team.

Primary Responsibilities

Manage an assigned caseload of adult clients receiving behavioral health services.

Work collaboratively with clients to develop and update individualized treatment plans and goals.

Provide linkage, referral, advocacy, and coordination with community providers and resources.

Assist clients with accessing safe and stable housing, food resources, SNAP, Medicaid, Social Security benefits, vocational services, transportation, and other community supports.

Coordinate behavioral health, substance use, primary care, medication management, and other necessary appointments.

Provide transportation and linkage to appointments and community resources when appropriate.

Communicate and coordinate with therapists, medication providers, hospitals, treatment facilities, CPS, probation/parole, housing agencies, and other providers when appropriate releases are in place.

Participate in treatment team staffing's and coordinate care with other members of the behavioral health team.

Monitor client progress toward treatment plan goals and identify barriers to successful engagement.

Provide outreach and reengagement efforts when clients are struggling to remain involved in services.

Assist clients transitioning from hospitals, inpatient treatment programs, or other levels of care back into the community.

Maintain accurate, timely, and professional documentation of all case management services.

Maintain client records, Releases of Information (ROIs), treatment plans, medication documentation, insurance information, and other required records within the Electronic Health Record (EHR).

Maintain client confidentiality and follow HIPAA, agency policies, ethical standards, and applicable state and federal requirements.

Complete other case management and care coordination duties as assigned.

Qualifications

Education and/or experience in behavioral health, social services, human services, psychology, social work, case management, or a related field preferred.

Previous experience working with adults experiencing mental health and/or substance use concerns preferred.

Knowledge of community resources and public assistance programs is beneficial.

Strong written and verbal communication skills.

Strong organizational and time-management skills with the ability to manage multiple clients, appointments, deadlines, and documentation requirements.

Ability to establish and maintain professional boundaries while developing positive working relationships with clients.

Ability to work independently while collaborating effectively with a multidisciplinary treatment team.

Comfortable providing services in an office setting as well as in community-based settings.

Ability to maintain confidentiality and work with sensitive client information.

Basic computer skills and ability to learn and consistently utilize an Electronic Health Record system.

Valid driver's license, acceptable driving record, and ability to meet agency transportation requirements when client transportation is part of assigned duties.

Ideal Candidate

The ideal candidate is compassionate while maintaining strong professional boundaries, dependable, organized, and comfortable working with individuals who may have complex behavioral health and social-service needs. The successful candidate will be able to advocate for clients while also encouraging independence, accountability, and progress toward individualized goals.

This position is well suited for someone who enjoys community-based work, problem-solving, coordinating with multiple agencies, and helping adults overcome barriers to achieving greater stability and independence.

Position: Adult Case Manager

Department: Behavioral Health / Case Management

Employment Type: Full-Time

Schedule: Monday thru Friday 8 AM to 5 PM

Pay: $16 to $18 an hour/depending on experience

Location: Great Falls Montana

To apply, please submit a resume and any additional requested application materials to [email protected]

Is this a registered apprenticeship?

False

Place of Work

On-site

Requisition ID

1234

Job Type

Full Time

Application Email

[email protected]