Community Living Skills Coach

Position SummaryEast House is a dedicated non-profit organization committed to supporting individuals on their journey to recovery. We provide comprehensive services, including residential support, counseling, peer support and community outreach to empower individuals to overcome mental health and substance use disorders and lead fulfilling lives. Our mission is to foster a supportive environment that promotes healing and long-term recovery, while upholding our humanistic, optimistic, progressive, and collaborative values rooted in integrity. The Community Living Skills (CLS) Coach provides education, training, and support to residential clients to help them maintain the most independent community living possible. In compliance with NYS's Pay Transparency Act, the salary range for this position is listed above. East House considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources.ResponsibilitiesServices That Address Client Goals * Partner with each client on caseload to pursue Service Plan goals through coaching, teaching, and counseling. * Collaborate with other East House staff, Regional Planning Consortium (RPC), and housing providers to coordinate services. * Manage assigned caseload efficiently to maintain accessibility to each client. * Maintain familiarity with all clients through participation in Case Reviews and communication systems. * Address client needs during on-duty shifts. * Assist clients with funding and financial matters.Health and Safety * Teach, support, and assist clients with daily upkeep (light housekeeping, cooking, shopping). * Assist clients in maintaining clean, safe, and sanitary living conditions. * Support clients in attending medical and therapy appointments; communicate outcomes to appropriate providers.Safely Managed Medications (as designated) * Supervise clients in managing medications. * Adhere to East House medication policies and procedures.Documentation Standards * Maintain documentation according to standards set by regulators, funders, and East House policies.Other Duties: * Follow all applicable policies, federal and state laws, and East House compliance standards. * Collaborate with the Office of Ethics, Compliance & Quality to address non-compliance and document corrective actions.Note: This job description may not cover all job duties and is subject to change without notice. Job duties, responsibilities, and/or activities may change at any time with or without notice. ### RequirementsCLS Coach * High School Diploma or GED with 1-2 years relevant experience; or * Associates Degree and 1-year relevant experience; or * Bachelors Degree with 01-year relevant experience.CLS Coach II * High School Diploma or GED with 4-5 years relevant experience; or * Associates Degree and 3-4 years relevant experience; or * Bachelors Degree with 2-3 years relevant experience.Other Skills/Abilities * Possess excellent verbal and written communication skills. * Exceptional customer service skills with commitment to helping others. * Capability to work cooperatively with culturally diverse clients, staff, and community service providers. * Basic computer literacy, including the ability to use email, conduct online research, and create basic documents (MS Office Suite including Excel, Outlook and Word).Licenses/Certifications * Qualified Health Professional as defined by OMH Residential or OASAS Operating Regulations preferred * Valid NYS driver's license in good standing with sa