Principal Product Enablement Manager

Overview

As a senior member of Esri’s Product Enablement Team, the Principal Productization Manager will apply product and business acumen, operational leadership, project management, and collaboration skills to drive product enablement, including the drafting of authoritative Productization Plans that are essential to the product lifecycle and release process. This position plays a vital role in our Product Business Management Team and works closely with Product Development, Product Management, and operational teams to support the product enablement and release aspects of the Esri product portfolio. You will bring strong assessment and problem-solving skills with a proven track record of process improvement to increase efficiency and advance operational innovation. You will also leverage excellent communication and influence skills to align stakeholders across teams and guide decisions on complex business and operational topics.

Responsibilities

• Draft and execute productization plans to drive consistency and release readiness

• Align stakeholders on productization goals, requirements, metrics, and ownership so teams can execute successful product licensing, delivery and support, resulting in a positive experience for customers

• Provide day-to-day leadership to other Productization Managers and help them achieve project goals

• Establish business and operational rules and clear guidelines and processes for product migration and entitlement (subscriptions, maintenance, trials, deliverables), distribution, and compliance while providing a consistent implementation, and smooth transition for our global customers and sales channels

• Lead post-release consultation and guidance on licensing, business rules, and terms of use and feed findings into continuous improvement including analyzing data into insights for the business and product teams

• Analyze data to generate insights for business and product teams, and provide critical productization details to senior executive staff

• Stay abreast of emerging technology and advancements in AI, applying relevant insights to improve processes and solutions

Requirements

• 8+ years of experience in product management, program management, product enablement, or a similar senior role

• Experience leading or coaching a team to achieve business objectives

• Clear and concise written and verbal communication skills with ability to influence stakeholders

• Excellent time management with proven success balancing competing demands

• Strong analytical, problem-solving, and creative thinking skills to streamline the product release process and support ongoing business change

• Ability to coordinate cross-functional stakeholders and technical resources, and lead initiatives spanning product, business, and enterprise systems

• Demonstrated experience building and executing complex project plans, driving successful cross-functional delivery, and contributing to digital transformation initiatives

• Knowledge of the software development process and release of commercial software and SaaS products

• Ability to present to internal and external executive audiences

• Ability to travel as needed, up to 15% of the time

• Bachelor’s degree in Business Administration, Information Science, Computer Science, Geography, Geographical Information Systems, or related field

• Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S.

Recommended Qualifications

#LI-AD1

#LI-Onsite Total Rewards

Esri’s competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

A reasonable estimate of the base salary range is $121,264—$206,336 USD

The Company

At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life’s best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri’s Racial Equity and Social Justice initiatives, please visit our website here.

If you don’t meet all of the preferred qualifications for this position, we encourage you to still apply!

Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email [email protected] and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

Esri Privacy Esri takes our responsibility to protect your privacy seriously. We are committed to respecting your privacy by providing transparency in how we acquire and use your information, giving you control of your information and preferences, and holding ourselves to the highest national and international standards, including CCPA and GDPR compliance.